Position Overview
The Housekeeping Attendant delivers exceptional housekeeping services within a private household environment, maintaining the highest standards of cleanliness, presentation and confidentiality. Reporting to the Head of Household or Property Manager, the role ensures all living areas, bedrooms, bathrooms and service spaces are immaculate, properly stocked and presented to household standards, contributing to a calm, comfortable and well‑ordered home.
This role requires attention to detail, discretion, reliable time management and the ability to work both independently and as part of a small household team. The postholder will be expected to uphold health & safety and hygiene protocols, handle delicate items with care, and respond flexibly to changing household needs.
Key Responsibilities
- Cleaning & Presentation
- Maintain exceptional cleanliness and presentation of all rooms including bedrooms, bathrooms, living areas, kitchens and ancillary spaces; perform regular deep‑cleaning tasks as scheduled.
- Laundry & Linen Management
- Manage laundry operations for garments, bed linen and soft furnishings; ensure correct cleaning methods, sorting, pressing and folding; handle delicate and specialist textiles with appropriate care.
- Room Preparation
- Prepare and maintain guest rooms and en suites to household standards, including bed making, turndown service, replenishing amenities and checking room readiness prior to arrivals.
- Stock Control & Ordering
- Monitor and maintain housekeeping supplies and amenities; report inventory levels and assist with ordering to ensure uninterrupted service.
- Care of Property & Valuables
- Handle household items, artwork and valuables with care and discretion; report any damage or loss immediately to the Head of Household or Property Manager.
- Health, Safety & Hygiene
- Adhere to health & safety, infection control and safe handling procedures at all times; maintain cleanliness records and follow guidance on chemical use and storage.
- Teamwork & Communication
- Communicate effectively and discreetly with household staff and management; support colleagues across departments during events or periods of increased activity.
- Flexibility & Additional Duties
- Work flexibly to meet household needs, including occasional evenings, weekends and travel with the household when required; undertake additional duties reasonably requested to support smooth household operations.
Candidate Profile
- Minimum 2 years experience in housekeeping, domestic service or high‑end hospitality environments.
- Strong attention to detail with a proven track record of maintaining high standards of cleanliness and presentation.
- Knowledge of laundry and fabric care, including experience with delicate and specialist textiles.
- Understanding of health & safety and safe use of cleaning materials and equipment.
- Discreet and professional approach with the ability to work confidentially in a private household.
- Good communication and interpersonal skills; ability to take direction and work as part of a small team.
- Reliable, punctual and well organised with strong time‑management skills; willingness to work flexibly when required.
Additional Information
- Opportunity to work within a private, high‑calibre household environment where discretion and service excellence are paramount.
