Housekeeping Attendant

JOB SCOPE:

• To perform various cleaning activities in any of the business outlets.
• Always maintain cleanliness and tidiness of the premises and equipment as assigned.
• Handle complaints/requests with professionalism and patience.
• Maintain and keep records of inventory.
• Adhere strictly to rules regarding health and safety and be aware of any company-related practices.

JOB RESPONSIBILITIES:

• Maintain cleanliness and hygiene across all lounge areas, including seating zones, dining areas, restrooms, showers, family suites, smoking rooms, and staff areas.
• Ensure garbage is properly segregated and disposed of in designated waste collection areas following airport environmental and recycling guidelines.
• Follow HACCP and Municipality food safety-related cleaning and handling standards when cleaning F&B areas, equipment, or surfaces.
• Operate housekeeping machines and equipment (e.g., floor scrubbers, vacuum cleaners, extractors) safely and efficiently.
• Handle and use cleaning chemicals responsibly following SDS) and company safety procedures.
• Assist in receiving, organizing, and storing housekeeping supplies, including chemicals, janitorial items, tissue products, and cleaning tools.
• Submit soiled uniforms, towels, linens, and mops to the laundry store, receive cleaned items, and maintain accurate records to ensure proper tracking and count accuracy.
• Replenish guest amenities such as tissue, soap, towels, shower amenities, and consumables in all required areas.
• Ensure restrooms and shower rooms are cleaned and sanitized frequently, maintaining a high level of hygiene and guest readiness.
• Monitor and maintain the cleanliness and orderliness of high-touch surfaces, furniture, windows, and fixtures throughout the lounge.
• Follow all SOPs, safety, hygiene, and quality standards as required by lounge and airport regulations.
• Complete assigned cleaning tasks accurately and in accordance with departmental work schedules, checklists, and operational requirements.
• Maintain and update records, trackers, or logs (e.g., cleaning checklists, restroom checks, chemical usage logs) to ensure proper documentation and traceability.
• Report any maintenance or repair needs (e.g., lighting, plumbing, furniture, equipment issues) immediately to the Supervisor or Duty Manager.
• Assist the lounge team during high-traffic periods by ensuring quick turnaround of seats, tables, shower areas, and resting zones.
• Support special cleaning assignments such as deep cleaning, upholstery cleaning, carpet extraction, and polishing as scheduled.
• Uphold guest privacy, professionalism, and service etiquette when working around guests in occupied areas.
• Follow proper lost and found procedures when items are discovered during cleaning.
• Ensure compliance with all airport safety regulations, emergency procedures, and security protocols at all times.

JOB REQUIREMENTS:

• High School Certificate
• Minimum 1-year relevant experience
• Good command of both spoken and written English
• Basic Computer Operation Knowledge
• Attentive to details
• Positive can do attitude, independent with good efficiency
• Shift duty is required
• Work location: Airport