Housekeeping Supervisor

Job Purpose

The Housekeeping Supervisor is responsible for overseeing the daily housekeeping operations at Topgolf Abu Dhabi, ensuring all guest-facing and back-of-house areas are maintained to the highest standards of cleanliness, hygiene, and presentation. The role involves supervising housekeeping attendants, conducting inspections, and ensuring a safe and welcoming environment for guests and associates.

Key Responsibilities

• Supervise and coordinate the daily activities of the housekeeping team.
• Assign duties and monitor performance to ensure cleaning standards are consistently met.
• Conduct regular inspections of guest areas, restrooms, offices, dining outlets, and back-of-house facilities.
• Ensure adherence to health, safety, hygiene, and sanitation standards.
• Train, coach, and develop housekeeping associates to improve productivity and service quality.
• Manage housekeeping schedules, attendance, and staff deployment.
• Monitor inventory levels of cleaning supplies, chemicals, equipment, and linens.
• Report maintenance issues and coordinate with the Engineering team for timely resolution.
• Ensure proper handling and storage of cleaning chemicals and equipment.
• Support recruitment, onboarding, and performance evaluations of housekeeping team members.
• Maintain accurate records, reports, and cleaning checklists.
• Assist with deep cleaning projects and special event preparation as required.

Qualifications & Experience

• Minimum 2-3 years of experience as a Housekeeping Supervisor in hospitality, leisure, entertainment, or a similar environment.
• Strong knowledge of housekeeping procedures, cleaning methods, and safety standards.
• Experience leading and motivating multicultural teams.
• Good communication skills in English.
• Basic computer knowledge for reporting and scheduling.
• Ability to work flexible shifts, including weekends and public holidays.

Skills & Competencies

• Leadership and team management
• Attention to detail
• Time management and organization
• Problem-solving skills
• Customer service orientation
• Ability to work under pressure
• Strong interpersonal and communication skills