Job Description
Exceptional Hospitality Starts with You
Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a
Housekeeping Supervisor, you're not just ensuring the upkeep and cleanliness of the hotel – you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Responsibilities
Here's what you'll do during a typical day:
- Supervise the housekeeping team: Train, schedule, and oversee team members to ensure cleanliness and quality standards in guest rooms
- Conduct room and area inspections: Perform routine checks of checkout rooms, spot inspections of occupied rooms, and review service areas, storage, and corridors to ensure cleanliness and maintenance standards are met
- Coordinate maintenance needs: Report and promptly follow up on any maintenance issues or facility concerns
- Oversee special projects: Schedule and supervise periodic deep cleaning and special housekeeping initiatives
- Manage inventory and equipment: Maintain stock levels and ensure proper maintenance of housekeeping equipment
- Delight our guests: Ensure excellent service, including VIP and special guest requests
Qualifications
What It Takes to Make the Stay
At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member
A passion for spreading the light and warmth of
Hospitality. Acting with
Integrity and always doing the right thing. Inspiring others through
Leadership. A belief that
Teamwork drives the best outcomes. A sense of
Ownership and accountability. And a focus on the
Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Housekeeping Supervisor – Saudi National Only
Education & Qualifications
- High School Diploma or equivalent as a minimum requirement.
- Diploma or Bachelor's degree in Hotel Management, Hospitality Management, Business Administration, or a related field is preferred.
- Additional training or certifications in Housekeeping, Hospitality, Hygiene, or Health & Safety are an advantage.
Experience
- Minimum 1–2 years of relevant experience in Housekeeping or Hospitality.
- Previous supervisory or team-lead experience is preferred.
- Previous experience in a 4- or 5-star hotel is an advantage.
Required Skills
- Good command of English, both written and spoken.
- Strong leadership and team-management skills.
- Ability to assign tasks, monitor staff performance, and ensure compliance with hotel standards.
- Good knowledge of housekeeping operations, room cleaning standards, and public-area cleanliness.
- Ability to conduct room and public-area inspections and follow up on corrective actions.
- Knowledge of Lost & Found procedures and guest service standards.
- Basic knowledge of cleaning chemicals, equipment, and safe handling procedures.
- Good understanding of Health, Safety & Hygiene standards.
- Strong communication, organization, and problem-solving skills.
- Ability to work under pressure and in shifts, including weekends and public holidays.
- Basic computer skills; experience with PMS or housekeeping systems is an advantage.
About Us
Join an Award-Winning Workplace Culture
At Hilton, we don't just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton Explore our Careers Blog to see why we're more than a great place to stay—we're a great place to work.
About The Team
How We'll Help You Thrive
Benefits
At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).
- Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
