About Us
A Great Stay Starts at Premier Inn
Premier Inn is a British hotel chain and the UK's largest hotel brand with more than 900 hotels in UK,Germany,UAE and Qatar. Premier Inn hotels in the UAE operate under a strategic partnership between Emirates Group and Britain's leading hospitality firm Whitbread PLC, established to develop the Premier Inn brand throughout the region. At Premier Inn we make everyday experiences special for millions of customers and create excellent career opportunities for people like you. Currently we have 11 hotels in the Middle East and an exciting pipe line of new hotels opening in the future. We hold many coveted people and brand industry awards, and we want you to help us add another award to our trophy cabinet!
Job Description
What will I be doing
- Assisting the housekeeping manager with building and managing effective teams.
- Develops the team, driving accountability and ownership
- Deliver training to new joiners and current team members.
- Take insights from the guest feedback tools to identify focus areas and evolve the plan as required.
- Ensures department standards, policies and processes are adequate and in place.
- Address issues and help the manager to make changes through the corrective action plan.
- Ensures the product is delivered as per the brand standards and expectations through regular inspection
- Effectively manages guest satisfaction and any day-to-day guest escalations.
- Ensures the team follow the correct communication procedures for maintenance and any other required departmental actions.
- Controls the inventory and analyses the damages and losses of the department.
Requirements
- A solid understanding of cleaning bedrooms and managing inventories
- Experience navigating customer feedback, inventory and maintenance related and other computer systems.
- Inclusive Team Engagement Skills
- Developing and Empowering a team
- Managing Difficult conversations
- Resilience
- Learning Agility
- Managing Change
- Time Management and planning
- Effective communication (English)
Experience
- Previous Experience as hotel housekeeping team leader or re-leaver for team leader
Benefits
We offer a competitive salary package, medical insurance which includes dental, air tickets, and hours which offer you a work life balance.
Along with this we have many examples of how those that work with us have grown and developed their career throughout our company. So if you are committed and driven and want to develop into other areas then we will support you to do this.
At Premier Inn, we know the importance of creating a culture which brings the experience to life for both our customers and our team and this is supported by strong company values. We employ people that not only believe in our values but also have the passion to live and breathe them, and always put the customer in the heart of everything we do.
We want Premier Inn to be a place where people's skills and careers grow as fast as we do. A place where everyone has the opportunities to develop and achieve their dreams. We put emphasis on a promote from within culture and continuously strive to create a supportive and engaging environment in which our team can thrive and deliver.
If this sounds like you and you are ready to work in an environment that values your work and rewards you fairly then please click on the I'm interested button and join the team!
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