Role Summary
The HR & Office Manager is responsible for the overall governance, compliance, and operational oversight of Human Resources and Workplace Operations across the group. The role oversees recruitment governance, employee lifecycle management, payroll coordination, performance administration, regulatory compliance, workplace infrastructure, vendor management, facilities budgeting, safety standards, and business continuity. The HR & Office Manager holds full accountability for compliance with UAE labor laws, Emiratisation, GPSSA, NAFIS, and all employee- and owner-related permits and licenses. Execution may be delegated to the HR & Recruitment Executive and Office Administrator; however, final oversight and compliance responsibility remain with the HR & Office Manager.
Key Responsibilities
A. Human Resources Governance & Operations
- Oversee recruitment, onboarding, employee lifecycle management, performance administration, payroll coordination, and HR documentation.
- Ensure employment contracts, disciplinary processes, employee records, and HR systems remain accurate, compliant, and audit-ready.
- Supervise visa processing, government documentation, and employee compliance throughout the employment lifecycle.
- Maintain confidentiality and ensure compliance with company policies and UAE labour regulations.
B. Emiratisation & Regulatory Compliance
- Oversee compliance with Emiratisation, MOHRE, GPSSA, NAFIS, and other applicable employment regulations.
- Ensure all employee-related regulatory documentation, registrations, and compliance requirements are maintained and audit-ready.
C. Employee & Corporate Compliance
- Oversee employee permits, insurance, licences, and regulatory documentation, while ensuring company owners required permits remain valid and compliant.
- Monitor regulatory changes and ensure timely implementation across the business.
D. Office & Workplace Operations
- Oversee workplace operations, facilities, vendor management, office budgets, infrastructure, asset management, and business continuity planning.
- Ensure workplace safety, emergency preparedness, and operational compliance are maintained.
- Lead workplace improvement initiatives to enhance efficiency and employee experience.
E. Training & Team Leadership
- Develop and oversee training, onboarding, and employee development initiatives.
- Set objectives, monitor performance, and provide leadership to the HR & Office Operations team.
Skills & Qualifications
- Bachelor's degree in Human Resources, Business Administration, or a related field.
- Minimum 6 years of HR experience, including 2 years in a managerial role.
- Strong knowledge of UAE Labour Law, MOHRE, Emiratisation, GPSSA, and NAFIS requirements.
- Experience overseeing the full employee lifecycle, HR operations, compliance, payroll coordination, and recruitment.
- Strong leadership, organisational, and decision-making skills with the ability to manage multiple priorities.
- Excellent communication skills, high attention to detail, and the ability to handle confidential information with discretion.
- Proficiency in Microsoft Office and HRIS systems (KEKA or similar is an advantage).
