HR Manager

Location: [Jeddah, Saudi Arabia]

Employment Type: Full-time

Seniority Level: MidSenior Level

About the Role

We are seeking an experienced HR Manager to lead and manage our Human Resources team while overseeing all HR functions across our F&B operations in Saudi Arabia. The ideal candidate has strong leadership skills, understands the fast-paced nature of the F&B industry, and can support both corporate and outlet-level teams.

Key Responsibilities:

- Lead, mentor, and develop the HR team (recruiters, HR officers, coordinators, and PRO/HR admin if applicable).

- Set clear goals, monitor performance, and ensure high-quality HR service delivery.

- Build a collaborative, efficient, and proactive HR department.

- Guide the recruitment team in sourcing and maintaining talent pipelines.

- Partner with Operations to forecast manpower needs.

- Ensure smooth and timely onboarding processes.

- Act as the escalation point for employee concerns.

- Support HR team members in handling store-level ER matters.

- Promote a positive culture and implement engagement initiatives.

- Conduct periodic outlet visits to ensure HR visibility.

- Oversee service, hygiene, safety, and policy training programs.

- Support development programs for supervisors and managers.

- Implement systems to track training progress.

- Supervise payroll inputs, attendance systems, and documentation.

- Ensure full compliance with labor laws and company policies.

- Oversee visa processing, renewals, and government relations.

- Support audits and ensure proper record-keeping.

- Coach outlet managers and HR team members on evaluations.

- Address high-level performance issues and disciplinary actions.

- Recommend promotions, transfers, and development plans.

- Support salary reviews, incentives, and benefits programs.

- Ensure competitive compensation structures.

Qualifications & Skills

- Bachelor's degree in HR, Business Administration, or related field.

- 58 years of progressive HR experience, including 2+ years in a supervisory role.

- Experience in F&B, hospitality, or retail preferred.

- Strong leadership and employee relations skills.

- Deep understanding of HR operations and labor laws.

- Excellent communication and organizational abilities.