The Role
The
HR Manager (Strategic Operations) will lead key human resources functions including Talent Acquisition, Employee Relations, Performance Management, and Organizational Development. The ideal candidate will act as a strategic HR partner, driving people initiatives that enhance culture, performance, and organizational effectiveness.
RESPONSIBILITIES- What You'll Do
- ]1. Talent Acquisition (TA)
- Full-Cycle Recruiting: Manage the end-to-end hiring process for key roles, from sourcing to offer negotiation.
- Employer Branding: Enhance the company's reputation to attract top-tier passive candidates.
- Strategic Sourcing: Build a diverse pipeline of talent and manage agency relationships when necessary.
- ]2. Employee Relations (ER)
- Conflict Resolution: Act as the primary mediator for internal disputes, ensuring a fair and empathetic workplace.
- Culture Advocacy: Drive initiatives that improve employee engagement, belonging, and retention.
- Feedback Loops: Manage stay/exit interviews and engagement surveys to pulse-check the vibe of the office.
- ]3. Performance Management (PM)
- Review Cycles: Design and execute modern performance appraisal systems (360 reviews, OKRs, or KPIs).
- Coaching: Support managers in delivering constructive feedback and handling underperformance.
- Recognition Programs: Develop ways to celebrate wins and reward high-performers.
- ]4. Organizational Development (OD)
- L&D Initiatives: Identify skill gaps and coordinate training programs or leadership coaching.
- Succession Planning: Map out career paths for high-potential employees to ensure long-term stability.
- Change Management: Guide the team through transitions, restructures, or rapid scaling.
REQUIREMENTS- Bachelor's degree in Human Resources, Business Administration, or related field (Master's is a plus).
- 6+ years of HR experience, including exposure to strategic HR functions.
- Strong experience in Talent Acquisition, Employee Relations, and Performance Management.
- Proven ability to design and implement HR policies and frameworks.
- Excellent communication, interpersonal, and stakeholder management skills.
- Strong knowledge of HR best practices and labor laws.
