The HR & Operations Coordinator is responsible for supporting the day-to-day Human Resources, office administration, and operational functions of the organization. This role ensures the smooth delivery of HR services, recruitment coordination, employee lifecycle management, office operations, facility management, vendor coordination, travel arrangements, and administrative support while maintaining an efficient and professional work environment.
Key Responsibilities:
A. Human Resources:
- Coordinate recruitment activities, including interview scheduling, candidate communication, and internship program administration.
- Manage employee onboarding and offboarding processes.
- Maintain employee records, HR data, and documentation, ensuring accuracy and confidentiality.
- Administer medical insurance programs, including enrollments, claims, renewals, and employee support.
- Monitor attendance, leave, and overtime records, and maintain HR systems.
- Support employee relations activities and ensure compliance with company policies and procedures.
- Organize employee engagement initiatives, corporate events, and team-building activities.
- Prepare HR reports and maintain relevant metrics.
B. Office Administration & Operations
- Provide administrative and operational support to management.
- Welcome visitors and ensure a professional reception experience.
- Coordinate meetings, manage meeting room readiness, and oversee business correspondence and documentation.
- Prepare, scan, file, print, photocopy, and maintain company documents and records.
- Manage corporate memberships, subscriptions, and administrative renewals.
- Coordinate business travel, transportation, accommodation, visa processing, and courier services.
- Develop and maintain organized physical and electronic filing systems.
C. Facilities, Procurement & Vendor Management
- Coordinate with IT, Facilities, Security, and building management to ensure smooth workplace operations.
- Oversee office maintenance, housekeeping, catering, workplace improvements, and service contracts.
- Manage employee assets, office equipment, access cards, inventories, and parking arrangements.
- Monitor office equipment performance, including printers, consumables, and maintenance requirements.
- Supervise support staff, including drivers, messengers, office assistants, and facility personnel.
- Manage office supplies, purchasing activities, supplier relationships, and procurement processes in accordance with company policies.
- Maintain records of company assets, inventories, and disposal activities.
D. Reporting & Compliance
- Prepare operational, transportation, overtime, inventory, and HR reports.
- Ensure compliance with internal policies, documentation standards, and operational procedures.
- Identify opportunities for process improvements and operational efficiency.
Required Qualifications:
- Bachelor's degree in Human Resources, Business Administration, or a related field.
- 2–4 years of experience in HR coordination, office administration, facilities management, or operations support.
- Good knowledge of HR practices, employee lifecycle management, labor law, and social insurance processes.
- Experience in office administration, vendor management, procurement, and facilities coordination.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and HRIS systems.
- Strong organizational, multitasking, and time-management skills with the ability to prioritize effectively.
- Excellent verbal and written communication skills in English and Arabic.
- Strong problem-solving skills, attention to detail, and ability to maintain confidentiality.
- Ability to work independently and collaboratively in a fast-paced environment.
- Professional, service-oriented attitude with strong interpersonal skills.
