HR Operations Senior Associate Officer

Manage the off-boarding process.

Handle suspension and release of staff salaries.

Process employee changes in the Fusion system.

Support operational HR policy updates.

Prepare reports and statistics related to leavers.

Coordinate with the Legal Department on court cases.

Liaise with AD Pension.

Liaise with MOHRE.

Coordinate with GCC authorities.

Coordinate with employees and relevant departments to collect resignation and termination documents.

Prepare exit documentation, including checklists, resignation or termination notifications, and exit interview summaries.

Conduct exit interviews with resigning employees and maintain records of their next destinations in the job market for analysis purposes.

Liaise with the Emiratization team for UAE national leavers.

Update resignation and termination records in the e-HR system and upload the supporting documents.

Provide the complete resignation or termination file to the officer responsible for EOSI calculation and further exit processing.

Notify relevant stakeholders, including Payroll, ICD, ITD, RFO, RBO, Card Center, and Admin, so they can take the necessary actions for resigned or terminated employees.

Prepare and maintain monthly reports on resigned, terminated, and future-dated resignations, and submit them to the Head of MIS for record-keeping.

Update or deactivate staff access in the ID Manager System for resigned or terminated employees based on their last working day.

Calculate EOSB.

Coordinate with former employees to obtain their signed acceptance and finalize the settlement process.

Coordinate with Payroll to process EOSB payments.

Coordinate with GRD on visa cancellation.

Coordinate with the Collection Unit to ensure appropriate action is taken before benefits are released.

Maintain a comprehensive tracking record of EOSB calculations.

Suspend salaries for resigned or terminated employees to prevent overpayments.

Release suspended salaries once attendance is regularized or all required documents are completed.

Maintain a tracking sheet for salary suspensions and releases and share it with Payroll before the monthly salary run.

Handle employment verification requests from external parties and provide reference check feedback for former employees to their new employers.

Review, validate, and approve employee changes in the Fusion system based on the supporting documentation, ensuring all required approvals and documents are in place for each request.

Proficiency in Microsoft Office applications 

Strong interpersonal and communication skills 

Strong planning and organizational skills 

Effective problem-solving abilities 

Strong negotiation skills 

Good knowledge of ADIB banking applications and systems 

Familiarity with ADIB policies and procedures 

Familiarity with ADIB pension policy 

Familiarity with MOHRE policy 

Familiarity with GCC policy 

Ability to deal with court cases