DEPARTMENT: Human Resources
SUB-FUNCTION: Payroll
LINE OF BUSINESS: Raya Customer Experience
REPORTING TO: Supervisor (Human Resources Payroll).
KEY RESPONSIBILITIES:
- Audit on all Employees payroll documents (Joiners, leavers, Etc. ..)
- Receive change sheets from LOB
- Prepare migration sheets and upload them to the system.
- Audit the payroll sheet after migration as a first reviewer.
- Audit on his/her colleagues as a second reviewer.
- Prepare reconciliation and final sheets after confirmation from the LOB concerned department.
- Prepare bank transfer sheets and upload them to the system.
- Follow up on all requests and inquiries related to payroll activities.
- Prepare, review, and upload payroll sheets on the system.
Experience:
24 years of experience in
Payroll or HR Operations, preferably in a
BPO / CX / large workforce environment.
Technical Skills:
- Strong knowledge of payroll calculations, taxes, and social insurance.
- Very good command of Excel (VLOOKUP, IF, Pivot Tables).
- Experience with HRIS / payroll systems is a plus.
- Good knowledge of the Egyptian Labor Law
Behavioral & Soft Skills:
- High attention to detail and accuracy.
- Strong sense of confidentiality and integrity.
- Ability to work under pressure and meet strict deadlines.
- Good communication and problem-solving skills.
- Team player with a proactive attitude.
Preferred Qualifications (Plus):
- Experience in shift-based or high headcount payroll.
- Knowledge of labor law updates.
Why Join Raya CX
- Dynamic and fast-paced environment
- Career growth opportunities within HR operations
- Exposure to large-scale payroll and HR systems
