About Us
iCademy Middle East is a private, online school serving Grades K-12 and providing a high-interactivity, flexible, and personalized curriculum. It supports students across the Arabian Gulf and neighboring regions, including the UAE, Saudi Arabia, Oman, and others countries around the world. Students who complete the program and meet graduation requirements earn a U.S.-accredited diploma. The school is internationally and U.S. accredited and licensed by Dubai's Knowledge and Human Development Authority (KHDA).
Position Overview
The Hub Manager is responsible for managing the daily operations of the learning hub. As a key member of the leadership team, the role ensures the delivery of high-quality academic and operational outcomes while fostering a positive, engaging environment for students and staff. Reporting directly to the Head of School, the Hub Manager drives student enrollment growth, retention, and achievement, while maintaining alignment with the school's strategic objectives and regulatory requirements.
Job Type: Full-Time, Permanent (Office-based)
Reports to: Head of School
Work Location: DubaiKnowledge Hub or Dubai Silicon Oasis Hub (TBC)
Key Responsibilities
- Acts as a member of the iCademy Middle East leadership team, reporting to the Head of School.
- Contributes meaningfully to the development and implementation of the school's Strategic Plan.
- Manages the day-to-day operations of the learning hub.
- Holds accountability for growth and retention of student enrollment numbers.
- Reports and coordinates with the Head of School and Hub Leads regarding the academic performance of the students in the program.
- Assists the Head of School in accreditation tasks, and other duties as assigned by the Head of School.
- Responsible for the recruitment and hiring of Learning Coaches and other academic staff.
- Works closely with the Hub staff to achieve high standards of student engagement and achievement.
- Manages student behavioral issues as they arise, in cooperation with the Learning Coaches and coordinates and conducts meetings with parents as necessary.
- Supervises and oversees non-academic matters such as the development and implementation of operational and daily policies, scheduling, activities, in-person parent meetings and other general issues.
- Maintains uniformity and implementation of the Hub procedures and policies according to school requirements.
- Works closely with the Head of School and General Manager to develop, implement and manage the Hub budget.
- Manages Hub staff and conducts formal and informal evaluations on a regular basis to ensure high standards of performance.
- Organizes workshops and development activities to train Hub staff in the specific skills required to perform their role.
- In cooperation with the Community Relations Manager, develops and attends community engagement events and field trips for the Hub and UAE-based students.
- Assists the Marketing Team in the provision of information and support when blended-model programs are being considered for placement in partnerships, schools, or other entities in the GCC.
- Communicates all pertinent information concerning the Hub and Virtual Learning Coach Program to the iCademy Middle East leadership, including but not limited to student matters, enrollments, sales, business development and academic staff.
- Performs other duties as assigned.
Role Requirements
- Bachelor's Degree in Education or a related field (Master's Degree preferred)
- 3-5 years of school / academic leadership experience preferably within American-curriculum schools
- A passion for education and for the development and well-being of our students and staff
- Familiarity with the school regulatory requirements of the UAE
- Experience in online education, or the desire to develop and understanding of online learning
- Proficient in MS Excel, MS Word, and Outlook
- Possess a high level of interpersonal skills and professionalism, including the ability to work virtually with colleagues and supervisors located around the world.
