Job Description
1. Human Capital Strategy & Workforce Planning
- Develop and implement human capital strategies aligned with the company's business objectives and expansion plans.
- Conduct workforce planning, manpower budgeting and organizational structure optimization.
- Analyze manpower requirements and recommend workforce solutions to improve operational efficiency.
2. Talent Acquisition & Recruitment
- Lead end-to-end recruitment activities for local and foreign employees across multiple business functions.
- Develop recruitment strategies through online platforms, recruitment agencies and overseas partners.
- Build and maintain talent pipelines to support business growth and new outlet openings.
3. Foreign Workforce & MOM Compliance
- Manage the full lifecycle of Work Permit (WP), S Pass and Employment Pass (EP) applications, renewals and cancellations.
- Ensure compliance with Singapore MOM regulations, including foreign worker quota, levy, medical examinations and employment requirements.
- Coordinate with government agencies and external service providers on employment-related matters.
4. Compensation, Payroll & Benefits
- Oversee monthly payroll administration, employee compensation and statutory contributions.
- Develop competitive compensation structures and employee benefit programs.
- Monitor manpower costs, CPF, levy and payroll budgets to improve cost efficiency.
5. HR Operations & Employee Relations
- Oversee the employee lifecycle, including onboarding, probation, performance evaluation, promotion and offboarding.
- Develop and implement HR policies, employee handbook and standard operating procedures (SOPs).
- Handle employee relations, disciplinary matters, grievance management and conflict resolution.
6. Corporate Administration
- Lead corporate administrative functions including office operations, procurement, asset management and facility administration.
- Manage company records, contracts, licenses and internal documentation.
- Coordinate with external vendors and service providers to ensure smooth daily operations.
7. Organizational Development & Performance Management
- Design and implement performance management systems and KPI frameworks.
- Identify training needs and organize employee development programmes.
- Support leadership succession planning and employee engagement initiatives.
8. Business Operations Support
- Partner with operations, finance and senior management to support business expansion and strategic initiatives.
- Provide HR analytics and management reports to facilitate decision-making.
- Support new business projects, new outlet setup and cross-functional operational planning.
9. Leadership & Team Management
- Lead and mentor the HR and Administration team to achieve departmental objectives.
- Establish departmental KPIs and monitor team performance.
- Drive continuous improvement initiatives to enhance HR and administrative processes.
