Human Resources Account Manager

Manage end-to-end HR and administrative functions for AMS outsourced staff, ensuring operational excellence, compliance, and strong client partnership. Act as a strategic HR partner to both internal stakeholders and clients, supporting workforce planning, employee engagement, and continuous process improvement.

Key Responsibilities

Client & Stakeholder Management

• Act as a trusted HR partner to clients, managing staff updates, onboarding, exits, and office-related coordination.
• Ensure high service standards and timely communication with clients regarding workforce matters.

Payroll & Financial Administration

• Oversee monthly payroll processing and invoicing through client portals, ensuring accuracy and adherence to timelines.
• Coordinate with finance teams to resolve payroll or billing discrepancies

Strategic HR & Employer Branding

• Drive employer branding initiatives to position AMS International as an employer of choice.
• Support workforce planning and talent strategies in alignment with client and business needs.

Employee Relations & Advisory

• Serve as the primary point of contact for employee relations matters, providing guidance, counseling, and resolution of complex issues.
• Proactively identify employee engagement risks and recommend corrective actions.

Compliance, Policies & Governance

• Ensure full compliance with local labor laws, immigration requirements, and company policies.
• Maintain accurate and confidential personnel records and coordinate closely with AMS Head Office on legal and regulatory matters.
• Interpret HR policies, address ambiguities, and recommend updates as needed.

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