Human Resources Advisor

Plat4mation, previously known as Unikomm, is the largest ServiceNow Elite Partner in the EMEA region, focusing on delivering innovative solutions and driving ServiceNow adoption. Following its acquisition of Unikomm in April 2025, Plat4mation has expanded its delivery capabilities, strengthened its local presence, and enhanced its expertise in Saudi Arabia and the broader Gulf region. With a commitment to excellence, Plat4mation continues to provide cutting-edge services across industries, fostering growth and digital transformation. The organization is a recognized leader in implementing ServiceNow solutions to drive efficiency and innovation.

Are you passionate about people and HR Do you enjoy handling employee queries and providing first-line support while connecting with colleagues If so, we have the perfect opportunity for you!

What will you do

As an Associate HR Advisor at Plat4mation, you will be a key player in our HR team, supporting our HR Advisor in Riyadh and taking responsibility for HR operations for our KSA employees. Your role is essential in ensuring a smooth employee experience by providing first-line HR support, handling administrative tasks, and maintaining strong connections with employees at all levels.

Key roles and responsibilities

1. HR Operations and Administration

- Oversee regional HR activities, including employee records, contract preparation, and payroll administration.

- Serve as the primary advisor for complex employee queries and ensure accurate resolution.

- Provide guidance on day-to-day HR policies to local leadership.

2. Policy Development and Compliance

- Draft, implement, and refine HR policies independently, ensuring alignment with regional and global standards.

- Advise leadership on policy implications and updates.

3. Employee Relations

- Manage and resolve employee relations cases, including performance management and grievances.

- Provide proactive guidance to managers on HR best practices.

4. HR Projects and Initiatives

- Lead or contribute in HR projects that enhance employee engagement, training programs, and organizational effectiveness.

- Support regional and global HR initiatives, ensuring timely execution and measurable outcomes.

5. Data and Insights

- Analyze HR metrics such as attrition, ESAT, and utilization rates to identify improvement opportunities.

- Deliver actionable insights to leadership based on workforce data.

- Support leadership in workforce planning and decision-making.

6. Compliance and Continuous Improvement

- Implement process improvements to enhance HR efficiency and employee experience.

- Ensure adherence to employment laws and regulations within the region.

Job requirements:

Minimum education: Bachelor in relevant study

Minimum experience: 2-4 years (This experience can be gained through internships or entry-level HR roles)

Language skills: Fluent English & Arabic

Competencies:

- Requires working knowledge and experience in HR and broadens capabilities

- Continues to build knowledge of the company, processes, and employees

- Performs a range of assignments related to HR

- Uses prescribed guidelines or policies in analysing situations

- Receives a moderate level of guidance and direction

- HR professional in advisory, eager to contribute strategically

Job functional knowledge: -

- Requires expanded conceptual knowledge in HR and broadens capabilities

- Proficient in HR processes, employee relations, and compliance.

Business expertise: - Understands key business drivers; uses this understanding to accomplish own work

- Strong understanding of regional workforce needs and organizational goals.

Leadership: - Provides informal guidance to new team members

- Mentors junior colleagues and leads HR initiatives

- Collaborates with team members to achieve the best results. Listens actively and adapts behavior to others

Problem solving (complexity of tasks): -

Solves problems in straightforward situations; analyses possible solutions using

technical experience and judgment and precedents

- Proactively identifies tasks and dependencies in its day-to-day work

- Resolves moderately complex issues with minimal supervision.

Impact -

- Impacts quality of own work and the work of others on the team; works within guidelines and policies

- Drives impactful improvements in HR operations and workforce satisfaction.

- Proactively supports colleagues and shares knowledge & experiences with others.

Interpersonal skills/people skills: -

- Explains complex information to others in straightforward situations

- Builds trusted relationships with stakeholders and delivers clear, actionable advice.

- Clearly defines, communicates, and manages changes for others

What You'll Get

• Competitive salary with performance-based bonuses.
• 22 days of paid leave.
• State-of-the-art laptop and tech setup.
• Flexible working arrangements and a dynamic work culture.
• Global exposure with rapid growth opportunities.
• Team events, hackathons, and ongoing learning initiatives.

Our culture

At Plat4mation, we focus on channeling your passion to make a meaningful impact while ensuring that the journey is both rewarding and fun. We always go the extra mile to deliver on what we promise!

We are proud to be a diverse and inclusive company where everyone is encouraged to be their authentic selves. We welcome people from all backgrounds and we believe that our differences make us stronger and more innovative. Our team brings a wealth of perspectives and experiences, driving creativity and helping us to solve challenges in unique ways.

To keep this spirit alive, we host a variety of Fun4U activities throughout the year, including global hackathons, social gatherings, and inspiring lunch sessions that foster creativity and collaboration (check out our Instagram page!). Having fun together strengthens our bonds and fuels our collective success.

Your growth is our top priority at Plat4mation. We are dedicated to providing you with the space and support you need to thrive, both personally and professionally. We understand that continuous learning and development are key to our success as a company. That's why we offer on-the-job coaching and opportunities to explore and enhance your interpersonal skills, helping you to achieve your ambitions and contribute to our goals.

About Plat4mation

Plat4mation is a global ServiceNow Elite partner that makes work flow by maximizing the value of digital transformation and technology. By offering a comprehensive suite of advisory, implementation, and managed services solutions, the company helps its customers across the entire value chain.

Plat4mation has successfully enabled organizations across various industries to optimize operations and enhance productivity by leveraging its in-depth expertise across all ServiceNow workflows. It has earned several awards, including Global & EMEA ServiceNow Partner Awards.

Founded in 2013 and headquartered in Utrecht, the Netherlands, Plat4mation now has 700+ employees and 10 offices worldwide. Learn more at We make work flow with ServiceNow - Plat4mation