The HR Coordinator supports daily HR operations within the Kitchen Division, including employee records, attendance, and performance tracking. The role ensures compliance with HR policies, assists in communication and employee relations, coordinates training for kitchen staff, and manages healthcare and sick leave processes. The coordinator provides accurate reporting and helps maintain a positive, efficient, and well-organized kitchen workforce.
Duties and Responsibilities:
Data Management
- Records Management: maintaining employee records, including personal information and performance evaluations.
- Statistical Reports: Prepare periodic reports on HR metrics, such as turnover rates and evaluation outcomes.
Internal Communication
- Enhancing Communication: Organize regular meetings to discuss important issues and establish effective communication channels.
- Morale-Building Activities: Plan social events to foster employee interaction.
Performance Monitoring
- Performance Evaluations: Coordinate annual and quarterly performance reviews and analyse results for improvement areas.
- Goal Setting: Assist management in setting clear, measurable objectives for employees.
Attendance Management
- Attendance Records: Monitor daily attendance and address issues related to absences and tardiness.
- Attendance Reports: Prepare reports on absenteeism and overtime trends.
Policy Implementation
- Ensuring Compliance: Ensure all employees are aware of HR policies and provide guidance on adherence.
- Policy Updates: Assist in reviewing and updating policies to align with current laws.
Problem Solving
- Complaint Handling: Address employee complaints promptly and document issues for management.
- Analytical Techniques: Utilize root cause analysis for problem-solving.
Reporting
- Comprehensive Reporting: Collect relevant data and prepare detailed reports for management on HR status and provide recommendations based on trends.
Health Care Coordination
- Organizing Transfers: Arrange transportation for injured or ill workers to medical facilities.
- Doctor Communication: Liaise with healthcare providers for medical reports and advise employees on necessary health procedures.
- Sick Leave Management: Record and document sick leave days, ensuring employees understand their rights.
Training and Development
- Training Programs: coordinate workshops and training sessions to enhance technical and managerial skills.
- Effectiveness Evaluation: Gather feedback to improve training quality and assess its impact on employee performance.
Knowledge, Skills & Experience Required:
- Proven experience in an administrative role
- Knowledge of labour laws and HR best practices.
- Proficiency in MS Office; experience with HRIS systems is a plus.
- Strong communication and organizational skills.
