Human Resources Executive

Role Overview :

The HR Executive manages daily administrative operations and provides essential support to the HR department. Key responsibilities include supervising admin staff, maintaining office facilities, coordinating staff travel and visas, and handling employee ID cards and airport permits. The role also supports core HR functions such as payroll, recruitment coordination, employee documentation, visa processing, insurance, and onboarding/offboarding. The HR Executive serves as a primary contact for employee queries and helps maintain accurate, compliant HR records and processes.

Job Responsibilities:

•Process monthly payroll and employee final settlements

• Handle additions and deductions such as allowances, bonuses, penalties, and ticket allowances

• Manage Edenred tasks including salary transfers and employee additions/deletions

• Manage GPSSA payments and follow up with contributions

• Review and share monthly invoices with Finance (ATI)

• Maintain and organize employee files, trackers and shared HR documents

• Prepare monthly HR FT reports and other required HR reports

• Ensure HR processes, policies, and systems are followed in all activities

• Conduct CV screening, interview screenings, and initial candidate assessments

• Prepare and issue offer letters, welcome letters, announcements, and memos

• Assist with onboarding including orientations, arranging meetings, access creation, devices, and required documents

• Coordinate and manage staff passes for DXB and AUH offices, including applications, renewals, and cancellations

• Receive and handle employee complaints, suggestions, and queries in a timely manner

• Manage employee recognition, reward, and engagement activities

• Responsible for the monthly preparation of birthday announcements

• Handle visa processes including applying for employment visas, work permits, renewals, and cancellations

• Provide documentation support for business travel and arrange flights, accommodation, visas, and travel insurance

• Manage the Smart Traveler program including list updates, onboarding/offboarding, and point distribution

• Manage medical insurance including additions, deletions, and annual renewals

• Coordinate with operations teams and other departments for smooth workflow on HR-related activities

• Issue employee letters including employment certificates, NOCs, and salary-related documents

• Manage clearance processes and offboarding for leavers

• Coordinate submission of monthly time & attendance records for office and operation employees.

• Supervise and support daily operational workflow as required

• Any other duties as requested by the HR Manager or HR Director

Required Qualifications & Experience:

• Degree holder or above in Business Administration, Human Resources related disciplines

• Minimum 3 years of relevant work experience

• Business-oriented, result driven and attention to details

• Excellent interpersonal, communication and presentation skills with an analytical and problem-solving mindset

• Independent, a self-motivated team player, with strong sense of responsibility

• Good leadership skills with the ability to handle multiple tasks and deliver good quality of work

• Computer literacy in MS applications.

• Good command in written and spoken English.

• Result orientation

• Teamwork & collaboration

• Communication & People skills

• Analytical and Numerical skills

• Planning and organizing skills

About the Company

Hello! Welcome to Plaza Premium Group, we're people passionate about Making Travel Better. We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy. You don't need to be from this industry, you do need to be passionate.

Our promise to you:

• We will respect and value your background and perspectives
• We will work together with integrity
• We will share our incredible pride for job, company and industry

What we ask of you:

• Bring passion to all that you do
• Listen, move fast and think innovatively
• Speak up, have ideas and share them
• Believe in customer service, and treating every person with kindness

As industry leaders in innovating global airport hospitality, you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world.

Who we are:

We were established in HK in 1998 by someone who understood the value of an airport lounge and felt that the experience shouldn't just be limited to a closed-circuit group of travelers. Through the years we have worked incredibly hard to create an experience which is both accessible and quality. Almost 25 years later we now span four core business segments: airport lounges, airport terminal hotels, airport meet & greet services, and a range of airport dining concepts.

In addition to our own brands, PPG provides airport hospitality solutions to leading airlines, alliances and corporates around the world. Here are a few names you might recognize: Cathay Pacific Airways, Singapore Airlines, Lufthansa etc.

With the future of travel always in sight, we created Smart Traveler, a mobile-app rewards program underpinned by in-house technology. We are fast-moving and always evolving to drive our purpose of making travel better.

Join our family today.

Together, we'll make travel better.