The ideal candidate will play a pivotal role in supporting the day-to-day HR needs of frontline employees across retail stores and warehouses. This role ensures smooth HR operations by managing employee lifecycle processes, maintaining compliance with labor laws, and fostering a positive work environment. The HR Generalist acts as the first point of contact for operational staff, providing guidance, support, and HR expertise to enhance employee engagement and operational efficiency.
Responsibilities
- Act as the primary HR contact for employees in retail and warehouse locations.
- Coordinate recruitment logistics including interview scheduling, reference checks, and onboarding activities.
- Maintain accurate employee records, monitor attendance, and manage contract renewals and updates.
- Address employee inquiries and concerns, ensuring alignment with HR policies and labor regulations.
- Support performance management processes including probation tracking, feedback collection, and development planning.
- Manage offboarding procedures such as exit interviews, clearance processes, and final documentation.
- Assist in planning and executing training programs and safety workshops tailored to operational roles.
- Conduct regular site visits to ensure HR visibility and consistent support across locations.
- Ensure compliance with Egyptian labor law and internal HR policies and procedures.
Qualifications
- Bachelor's degree or equivalent experience in Business, Human Resources, or related area
- 2–4 years of HR experience, preferably in retail, logistics, manufacturing, or other operational environments.
- Strong interpersonal and communication skills
- High emotional intelligence and ability to build rapport with diverse teams.
- Proactive, detail-oriented, and organized.
- Ability to manage multiple priorities in a fast-paced environment.
- Problem-solving mindset with a service-oriented approach.
Technical Skills:
- Solid understanding of HR operations, employee relations, and labor law compliance.
- Familiarity with performance management and training coordination.
- Knowledge of HR metrics and reporting is a plus.
Language Skills:
Excellent in English (spoken and written).
Computer Skills:
Proficient in Microsoft Office Suite (Excel, Word, PowerPoint). Experience with HRIS platforms (e.g., SAP, Oracle, or similar systems).
Other Requirements:
Willingness to travel regularly to retail and warehouse sites. Flexibility to support operational needs outside standard office hours when required.
Core Competencies:
- Employee Relations & Communication
- HR Operations & Administration
- Labor Law Compliance
- Organizational & Multitasking Skills
- Training & Development Support
- Attention to Detail
- Adaptability & Resilience
- Team Collaboration
