Human Resources Officer

Profile Snapshot

Title: Human Resources Officer

Location: Kuwait

Position Type: Full Time

Department: Human Resources

What Will Your Day Look Like

The HR Officer will work closely with the HR Supervisor, Human Capital & Administration Manager, and other HR team members to ensure the effective delivery of HR services across the organization.

The role is responsible for supporting day-to-day HR operations, including employee relations, recruitment, onboarding, and training and development activities. The HR Officer will help ensure smooth HR processes, timely support to employees, and adherence to company policies and procedures while contributing to a positive employee experience.

How Will You Make an Impact

Attendance Management

• Track employee attendance, absences, and ensure accurate and up-to-date records.
• Support employees in managing leave requests while ensuring compliance with company leave policies.
• Identify attendance trends such as absenteeism and work with employees and managers to address issues.
• Ensure adherence to attendance policies and take corrective action where required.
• Collect and analyze attendance data and prepare management reports on attendance trends.
• Ensure compliance with attendance tracking processes, data accuracy, and timely escalation of unexcused absences to HR and Finance.

Recruitment

• Source, attract, and interview candidates to support hiring needs.
• Facilitate onboarding and orientation of new employees for smooth integration.
• Ensure completion of all administrative documentation and joining formalities.
• Track key recruitment KPIs including time-to-fill and onboarding timelines.

Employee Relations

• Address employee concerns and provide HR support for workplace issues.
• Mediate disputes and manage employee grievance processes.
• Communicate HR policies clearly to employees and managers to ensure proper implementation.
• Ensure timely resolution of employee grievances and monitor employee feedback.

Training & Development

• Develop and implement training programs to support employee growth and development.
• Update and revise training content based on evolving business needs.
• Support training delivery by coordinating participants, materials, and logistics.
• Analyze training needs and track training effectiveness and duration.

Reporting & Compliance

• Prepare monthly HR reports covering attendance, turnover, retention, and other key metrics.
• Develop HR documentation including forms, procedures, and reports for record-keeping and communication.
• Ensure compliance with labor laws, health & safety regulations, and equal opportunity standards.
• Maintain accuracy and timeliness of HR reporting and compliance requirements.

Special Projects

• Lead and execute HR or management-assigned special projects within defined timelines.
• Ensure timely delivery of project objectives aligned with business needs.

Qualifications, Experience & Skills

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• SHRM Certified Professional (SHRM-CP) or other relevant HR certifications (preferred).
• Minimum 2+ years of experience in Human Resources, preferably within FMCG or other fast-paced, customer-focused industries.
• Talent management and employee lifecycle processes.
• Compensation and benefits administration.
• Strong understanding of Kuwait labor laws and HR compliance.
• Recruitment and workforce planning.
• Excellent communication skills with fluency in English.

Grow with Agthia – For the Better

Agthia Group is one of the region's leading Food & Beverage companies, with a growing international footprint. We are a publicly listed company on the Abu Dhabi Securities Exchange (ADX) and part of ADQ, one of region's largest holding companies.

Rooted in Abu Dhabi since 1978, we've grown into a global presence, operating in countries including the UAE, Saudi Arabia, Kuwait, Oman, Egypt, Turkey, and Jordan. We've built a diverse portfolio of over 35 market-leading brands across Water & Food, Snacking, Protein & Frozen, and Agri-Business – touching the lives of millions of consumers in more than 65 global markets. With sustainability at the core of our innovations, we've pioneered several world-first products, setting new benchmarks in industry and meeting the evolving needs of communities worldwide..

Over 12,000 people from more than 67 nationalities are at the heart of shaping our purpose driven future, supported by an agile environment which encourages collaboration, creativity, and the freedom to make a real difference. With a competitive benefits package, genuine opportunities to advance, and a focus on continuous learning and development, we're committed to supporting your growth as we work together to deliver excellence For the Better.

Join us and be part of a team that's not just shaping the future of food and beverage but also making a meaningful impact on the world. Together, let's grow For the Better.