Position Summary:
We are seeking a detail-oriented and proactive HR Specialist to join our growing HR team. The ideal candidate will have hands-on experience in managing day-to-day HR operations including employee relations, payroll coordination, document management, and HR systemsparticularly SAP SuccessFactors. The role involves handling high-volume employee requests and ensuring smooth HR service delivery for a workforce of 800+ staff.
Multilingual candidates are required, especially those fluent in European languages (such as French, Spanish, Italian, Greek, or others).
Key Responsibilities:
Employee Relations & Support
- Act as the first point of contact for employee queries, grievances, and HR-related support
- Assist in resolving employee concerns in a timely and professional manner
- Support managers with employee disciplinary and performance processes
HR Systems (SuccessFactors)
- Maintain and update employee records and workflows in SAP SuccessFactors
- Support HR modules including onboarding, offboarding, leave management, and performance tracking
- Generate HR reports as required
Payroll & Documentation
- Coordinate with payroll team to ensure accurate monthly submissions
- Track attendance, overtime, and leave data
- Manage employee files (digital and physical), visa and medical records, and all HR documentation compliance
Administrative & Operational Support
- Handle a high volume of day-to-day HR requests from employees across departments
- Support onboarding, contract renewal, transfers, and offboarding processes
- Liaise with PRO and admin teams for visa, medical, and government processes
Requirements:
- Bachelor's degree in HR, Business Administration, or related field
- 35 years of HR experience in a mid-to-large organization (800+ employees)
- Prior experience with SAP SuccessFactors is a must
- Strong understanding of UAE labor law and HR best practices
- Excellent communication, problem-solving, and organizational skills
- Ability to work under pressure and handle multiple tasks simultaneously
