Job Details
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Key Relationships
Internal: Service Admin, Service Manager, Operations Manager and Managing Director (if necessary)
External: Clients / customers, Site Project Managers (if necessary)
Accountabilities
- Comply with Primepower servicing schedules and procedures
- Ensure all equipment is prepared for hire in compliance with Primepower Green Card procedure.
- Ensure all work performed reports
- Ensure good housekeeping of work area
- Maintain a minimum spares level
- Effective troubleshooting to minimise downtime and unnecessary repair costs.
Duties and Responsibilities
- Comply with Primepower servicing schedules and procedures
- Ensure all equipment is prepared for hire in compliance with Primepower Green Card procedure
- Ensure all work performed reports are approved by client (on site) and are legibly produced
- Ensure immediate response and minimal disruption to client's requirements
- Ensure good housekeeping of work area and service vehicle
- Maintain a minimum spares level in service vehicle as per procedures
- Effective troubleshooting to minimise downtime and unnecessary repair costs
- Customer satisfaction externally & internally
- Compliance to QHSE & ISO Standards and Procedures
- Compliance with 24-hour call out policy
- Any other duties considered essential for effective operations and service
- Primepower places a strong emphasis on health, operational safety and environmental protection. It is a requirement and moral obligation of each employee to be actively committed and accountable for compliance to the Primepower Health, Safety & Environmental policies, operating procedures and compliance to local legislation
- Any other tasks, duties & responsibilities that may be added from time to time as relevant to business requirements
Skills
Desired Skills
- Able to work the hours required to enhance the service division operations
- Ideally have a recognized qualification in Electrical and/or Mechanical Engineering
- Be computer Literate
- Good command of English language, spoken and written
- Good Communication skills
- Ability to work in a team environment
- Able to work on own initiative and under pressure
- Able to work to strict timeframes and achieve results
- Must be able to work to written procedures and comply with company policies
Desired Behaviors
- Drive for results a deep seated inner desire to compete against standards of excellence and achieve step changes in business results
- Task Completion reliable, committed to completing tasks
- Resilience persistent, positive and self-reliant
- Accountability drives outcomes by taking personal responsibility
- Customer Focus understands the importance of customer needs, whether internal or external, focuses on responding to them and develops relationships
- Working together with others relates to people, engages and builds relationships
Specialized Training/ Knowledge Required
- Able to work long hours in demanding conditions under pressure
- Good command of English language, spoken and written
- Good Communication skills must be able to complete reports legibly
- Effective troubleshooting capability
- Ability to read electrical drawings
- Possession of driving license essential
- Previous Experience with HVAC and Temperature controls (Carrier/LG/York etc.,) DX Packages Units
- Previous Experience with HVAC and Temperature controls (Carrier/LG/York etc.,) Air cooled chiller units
- Capable of basic administration and working to written procedure
- Ability to calculate cooling level based on site conditions
Qualifications
- College Degree in a Mechanical or Electrical field or relevant qualifications
- Previous Experience with York, Carrier and Trane Chillers and DX and Split units
Experience
- Minimum 5 years of experience relevant role or related field
- Experience with HVAC controllers from York, Trane, and Carrier, including training certificates for courses attended in programming
- Dealer experience (York, Trane, Carrier)
- Must hold an official HVAC trade qualification from a recognized organization
- Previous experience with Chiller plant District cooling
- Previous experience in the rental industry
- Must possess experience in repairing piston compressors and screw compressors
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