Location: Riyadh, KSA
Full-time
On-site
About the Role
Work Experience · At least 5+ years hands-on expertise on IBM RO tool, End to end configuration, workflow design, implementation, and support.
Skills and Specifications · Good domain Knowledge in Business Continuity and Disaster Recovery.
Responsibilities
Design & Implementation of Recovery Workflows:
- Developing and maintaining automated failover and failback processes using over 450 pre-packaged patterns for enterprise applications.
- Configuring Cyber Incident Recovery (CIR) features, such as immutable WORM storage and air-gapped mechanisms, to protect against malware and ransomware.
Advanced Troubleshooting & L3 Support:
- Serving as the final point of escalation for complex issues within the IBM Resiliency Orchestration software suite.
- Performing root-cause analysis (RCA) on replication failures or deviations from Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO).
Automation & Scripting:
- Developing custom scripts (e.g., Python, Bash, or Ansible) to automate repetitive IT operations and reduce operational toil.
- Integrating IBM Resiliency Orchestration with other enterprise security platforms like QRadar SOAR or SIEM, SPLUNK for proactive threat response.
Readiness Validation & Compliance:
- Executing automated, non-disruptive DR drills and dry runs to detect environment changes that might cause recovery failures.
- Generating real-time compliance and audit reports via the centralized dashboard to ensure regulatory requirements are met.
Strategic Advisory:
- Collaborating with SRE and DevOps teams to align IBM Concert or RO tools with the organization's broader resilience strategy.
- Advising on hybrid multicloud infrastructure risks and proactively mitigating potential outage points.
IBM RO Administration:
- Manage IBM RO tool delivery (end to end).
- Monitor RO tool on daily alerts, disruption and drive it till closer.
- Proactively investigate short fall and work on improvement of RO tool.
- Coordinate and Root Cause Analysis for major incident (Severity 1) during recovery exercises.
- Fair Understanding of Recovery & Resilience management life cycle.
- Determining the adequate test environment drill & test plan requirements.
- Coordinating with various technology teams to develop drill Test environments and Test Evaluation Summaries across heterogeneous infrastructure layers.
- Drill execution co-ordination, incident / issues tracking during drills.
- Experience in recovery testing data collection, analysis and reporting with recommendation of alterations to improve recovery performance.
- Affluent in tools that enable DR replication and automation.
- Improve reporting across systems.
Required Skills
Proficiency in scripting (Python, Ansible, Terraform) and network protocols.
Deep understanding of Copy Data Management and immutable storage technologies
Good knowledge in requirement gathering and business process analysis.
Address resiliency at business process level.
Good Tool knowledge in CRO (IBM RO) Tool.
Improve RTO and RPO.
Automate Drill failover management.
Build custom workflows.
Expertise on building reports and customized reports.
Complete DR lifecycle monitoring and management.
Heterogeneous environment support.
Simplify and accelerate DR processes.
Potential of handling multiple tasks easily and capable of meeting deadlines.
Good knowledge in IT infrastructure, Network, Windows, Linux, Unix.
Optional add-ons for managed services.
