ICT Infrastructure Engineer (Watermelon/Cloud)

Responsibilities

Watermelon Platform Administration

. Administer and support the Watermelon Test Automation platform across development, QA, UAT, and Production environments.

. Coordinate platform upgrades, patching activities, image deployments, and release implementations.

. Troubleshoot platform incidents and coordinate fixes with Watermelon engineering teams.

. Monitor platform availability and resolve operational issues affecting automation users.

Test Automation Enablement

. Enable project teams to utilize Watermelon for functional, regression, API, and chaos testing activities.

. Support onboarding of new applications and projects onto the automation platform.

. Assist teams with connectivity, execution, and automation framework requirements.

. Coordinate testing readiness activities for major project milestones.

NGINX Proxy Engineering & Integration

. Design, implement, and maintain NGINX proxy infrastructure supporting Watermelon platform connectivity.

. Configure and manage pass-through proxy solutions between Watermelon and target application environments.

. Support SSL certificate installation and secure communication channels.

. Troubleshoot and resolve proxy-related connectivity issues.

Infrastructure & Network Integration

. Coordinate firewall, routing, NAT, VLAN, and network connectivity requirements with infrastructure teams.

. Raise and manage FireFlow, ServiceNow, and change requests to support platform integrations.

. Validate network connectivity between Watermelon, proxy infrastructure, OpenShift clusters, EKS clusters and application environments.

. Support cross-domain connectivity between GCC, on-premises, and project environments.

OpenShift / EKS Container Platform Support

. Support Watermelon deployments running on OpenShift / EKS platforms.

. Coordinate deployment of container images, fixes, and enhancements.

. Support platform integrations related to chaos testing capabilities.

. Troubleshoot OpenShift / EKS connectivity and access issues impacting automation services.

Security & Vulnerability Remediation

. Coordinate remediation of vulnerabilities identified within Watermelon platform components.

. Track security findings and ensure timely deployment of vendor fixes.

. Support security reviews and platform hardening activities.

. Maintain compliance with organizational security requirements.

Vendor & Stakeholder Management

. Act as the primary technical liaison

. Coordinate issue investigations, root-cause analysis, and problem resolution.

. Manage platform-related communications, deployment plans, and maintenance windows.

. Support project stakeholders in resolving platform-related technical issues.

Change & Release Management

. Plan and coordinate platform releases and production deployments.

. Raise and manage change requests.

. Execute deployment validation and post-implementation verification.

. Prepare operational communications and maintenance notifications.

Requirements

. Bachelor/Master's degree in computer science, Computer Engineering or related field

Experience in the following:

. Test Automation Platforms (Watermelon)

. NGINX Administration and Proxy Configuration

. OpenShift Container Platform

. AWS EKS Container Platform

. Linux Administration

. Network Connectivity & Firewall Management

. SSL Certificate Management

. ServiceNow Change Management

. Vulnerability Remediation Coordination

. Troubleshooting & Root Cause Analysis

. Enterprise Application Integration

Preferred Qualifications:

. Test automation platforms

. DevOps and Platform Engineering

. OpenShift/EKS/Kubernetes

. Infrastructure engineering

. Enterprise application support

. Financial sector or regulated environments

Licence no: 12C6060