About Bosta:
Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best.
Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.
The Role!
The Inbound Senior Coordinator is responsible for executing inbound operations at scale while leading a team of coordinators. The role ensures inbound activities—receiving, unloading, quality checks, labeling, and put-away—are completed accurately, safely, and on time, in line with capacity plans and SLAs resolution.
Job Code:
2026FULF-092
Job Responsibilities
- Inbound Operations:
- ExecutionOwn day-to-day inbound execution for assigned zones or shifts
- Ensure timely receiving, unloading, verification, labeling, and put-away of inbound stock
- Prioritize inbound workload based on capacity, dock availability, and downstream operational impact
- Ensure inbound SLAs and throughput targets are consistently met
Team Leadership & Floor Management:
- Lead and supervise 10–12 inbound coordinators on the floor
- Allocate tasks, manage breaks, and balance workload across the team
- Provide real-time guidance, coaching, and corrective action when needed
- Act as the first escalation point for operational issues within the inbound function
Quality, Accuracy & Compliance:
- Ensure correct item counts, SKU validation, and condition checks at receiving
- Enforce inbound SOPs, safety standards, and tool usage
- Minimize inbound errors, mislabeling, and incorrect put-away
- Conduct spot checks to ensure inbound quality and accuracy
Capacity & Readiness:
- SupportSupport the Inbound Supervisor in daily manpower and capacity planning
- Flag capacity risks early (high volumes, absenteeism, dock congestion)
- Support peak planning and special inbound campaigns
Reporting & Performance :
- TrackingTrack inbound KPIs such as:
- Inbound units processed per hour
- Receiving accuracy
- Put-away SLA
- Dock-to-stock time
- Report daily performance, blockers, and risks to the Inbound Supervisor
Cross-Functional :
- Coordination Coordinate closely with Inventory, Outbound, and WMS/Tech teams to ensure smooth stock flow
- Escalate systemic issues to the Inbound Supervisor with clear context and data
- Support Account Management inquiries related to inbound status when required
Job Requirements
- 1-3 years of experience in inbound warehouse or fulfillment operations
- Previous experience supervising teams on the warehouse floor
- Strong understanding of receiving, put-away, and inventory handover processes
- Experience working with WMS and barcode-based workflows
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
