We are looking for a hands-on, results-driven IT Administrator to manage day-to-day IT operations across our Dubai office. You'll be responsible for keeping our infrastructure — servers, networks, Microsoft 365 environment, and endpoint security — running smoothly, while also supporting IT project coordination and vendor management. This role suits someone who can take ownership, work independently, and be the primary technical point of contact on-site.
Key Responsibilities
Infrastructure & Systems
- Administer and maintain Windows Server, virtualization platforms (VMware/Hyper-V), and SQL databases
- Design, document, and maintain network infrastructure — switches, VLANs, structured cabling, racks, and site topology
- Support and document server infrastructure, including systems tied to CCTV and access control
- Plan and execute technology refresh and infrastructure improvement initiatives
Microsoft 365 & Endpoint Management
- Administer Microsoft 365 services (Exchange Online, Teams, SharePoint, OneDrive, Entra ID)
- Manage user identities, access controls, and Multi-Factor Authentication
- Oversee Microsoft Intune and endpoint management — device enrollment, compliance policies, and lifecycle management
- Provide advanced Level 2/3 support for Windows and macOS devices
Security & Compliance
- Support cybersecurity administration, including phishing incident handling and endpoint encryption
- Maintain alignment with ISO 27001 information security standards
- Conduct access reviews and support security tool administration
Project & Vendor Coordination
- Coordinate IT project activities, ensuring proper documentation across all phases
- Liaise with vendors, manufacturers, and service providers to resolve issues efficiently
- Prepare IT status reports and present findings to management
- Support budgeting for IT equipment and software purchases
What You'll Need
Required:
- Bachelor's degree in Computer Science, Information Technology, or equivalent
- Minimum 2 years of experience as an IT Administrator or in a similar role
- Hands-on knowledge of Windows Server, SQL, VPNs, VMware, and/or Hyper-V
- CompTIA certification (Security+, Network+, or equivalent)
Preferred:
- Practical experience with ISO 27001 — implementation, audits, or compliance
- Experience with Microsoft 365 administration, Entra ID, Intune, and Teams
- Knowledge of enterprise networking — switching, VLANs, structured cabling, and network documentation
- Experience with CCTV and access control systems
- Endpoint security experience — BitLocker, MFA, and incident escalation
Soft Skills:
- Strong communicator and planner, comfortable working independently
- Highly organized with strong multi-tasking ability
- Quick to identify and resolve technical problems
- Comfortable taking ownership and leading on-site technical decisions
- Able to work across sites in different environments
