Information Technology Help Desk

Elle Cosmetics Egypt is dedicated to celebrating and enhancing the individuality of women by understanding and addressing their unique beauty needs. As a company, we are committed to offering high-quality, diverse cosmetic products that inspire confidence and self-expression. Our mission is to empower our customers to embrace their natural beauty and showcase their personal style through innovative and accessible solutions.

This is a full-time, on-site role based in Qesm 2nd 6 October for an Information Technology Help Desk professional. The IT Help Desk individual will handle day-to-day technical support for hardware, software, and network issues. Key responsibilities also include troubleshooting technical problems, providing customer service support, and ensuring the secure and smooth operation of network systems within the organization.

• Experience in Network Administration and Network Security to maintain and protect IT infrastructure
• Strong proficiency in Information Technology and Troubleshooting to resolve technical issues efficiently
• Excellent Customer Service skills to provide effective and professional support to team members
• Ability to work collaboratively in a fast-paced, on-site environment
• A degree in Computer Science, Information Technology, or a related field is preferred