About the Role:
The IT Administrator plays a pivotal role in ensuring the smooth functioning of the organization's information technology systems. You will be responsible for the configuration and support of infrastructure to ensure optimal performance and security.
Responsibilities:
- System Administration: Administer servers and workstations, manage user accounts and permissions, and troubleshoot performance issues.
- Network Management: Configure and maintain routers, switches, and firewalls while monitoring connectivity and data security.
- Security and Compliance: Enforce security policies, conduct regular audits and vulnerability assessments, and ensure regulatory compliance.
- Technical Support: Provide end-user support for hardware and software issues and collaborate with team members to resolve complex technical challenges.
- Backup and Disaster Recovery: Develop, implement, and test backup plans to ensure data integrity and availability.
- Documentation: Maintain comprehensive records of system configurations, network procedures, and IT policies.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
Required Skills:
- Proven experience in IT administration, support roles, and routing/switching configurations.
- Administering Windows Server, Linux, or other server operating systems.
- Cloud infrastructure management (Azure, AWS, or Oracle Cloud).
- Virtualization technologies such as VMware or Hyper-V.
- Hands-on experience with customer-focused ticketing solutions and ITIL frameworks.
- Fluency in English and Arabic.
- Flexibility for shifts and travel as required.
Preferred Skills:
- Strong knowledge of networking, security, and system administration.
- Excellent problem-solving and communication skills.
- Ability to work collaboratively in a team and adapt to evolving technologies.
- Commitment to customer focus and executing tasks with excellence.
