About the job
Key Responsibilities:
Technical Expertise:
- Maintaining Cisco Devices such as Cisco Router, Cisco Firewalls , Cisco Wireless Controllers and Layer 2 Switches.
- Cisco Meraki and TPLINK Omada Network Administration.
- Managing Licenses Cisco License Renewal particularly in Security and Smartnet.
- Familiarity on Windows / Linux Servers Setup and Failover Clustering Solution
- Support system administration tasks, including server configuration, patching, and basic troubleshooting for Windows and Linux environments.
Network Security Infrastructure:
- Familiarity with network switching, routing, and hands-on experience with Cisco SDWAN.
- Knowledge of Network Security, VPN, and NAC.
- Planning, indexing, and adjusting IP addresses database using IP address management and tracking system.
- Understanding of network wireless technologies.
Cloud Technologies:
- Be familiar with cloud technologies such as Azure Cloud environment.
- Good background in Local network Gateways and Vwan Technologies.
- Collaborate with cloud and application teams to secure hybrid and cloud environments.
Monitoring and Automation:
- Be familiar with network monitoring solutions like Zabbix and NetFlow manage engine monitoring tools .
- Expertise in automation tasks and processes.
Network Support and Optimization:
- Provide 3rd line network support, offering advice as requested by users.
- Plan and execute complex network implementations, upgrades, and migrations.
- Conduct technical meetings with vendors and service providers to optimize workload and infrastructure resources.
- Review and analyze current production capacity to meet resource demand.
- Conduct regular security assessments.
Documentation and Problem Resolution:
- Maintain documentation, trouble reports, and serviceability records for all networking hardware and software.
- Act as an escalation point for technical problems, determine equipment and software needs, and coordinate information system priorities.
- Ensure network systems performance and security are up and running.
- Utilize data visualization software such as Power BI to build dashboards, reports, etc.
- Coordinating ISP's for DIA's and SIP lines issues .
- Conduct regular security assessments.
- Maintain documentation of network diagrams, configurations, and security policies..
- Ensure compliance with company IT policies, Local and international cybersecurity standards
Process Improvement and Planning:
- Provide playbooks and root cause analysis for different services.
- Develop transitional plans for the acquisition and installation of equipment.
Troubleshooting and Support:
- Diagnose and resolve network and telephony-related issues.
- Provide technical support to end-users for connectivity and telephony problems.
- Available for 24/7 for any critical network issues remotely or on site (if needed).
Experience:
5 – 7 years in IT NETWORK INFRASTRUCTURE ( CISCO Environment)
3-5 Years in Server Administration ( Windows and Linux)
Qualifications:
- CCNA Routing and Switching and security.
- CCNP Routing and Switching or CCNP Enterprise certification ( ENCOR / SCOR).
- Cloud Certificate(s) is a plus.
