About Bidease
Bidease is a fast-growing mobile ad tech company specializing in in-app programmatic advertising. Our DSP empowers advertisers to efficiently reach their target audiences across mobile devices. We work with top brands, agencies, and app developers to drive measurable growth through data-driven performance.
About the Role
We are looking for an IT Operations Specialist to support the day-to-day IT needs of our employees and ensure that access, devices, software, and IT processes are managed effectively and securely.
Key Responsibilities
- Manage employee access to company systems, including setting up, changing, suspending, and removing access when needed
- Handle the IT side of employee onboarding and offboarding, ensuring systems, accounts, and equipment are ready on time
- Manage company software, subscriptions, licenses, and user accounts
- Maintain accurate access records and regularly review permissions
- Provide day-to-day IT support for logins, permissions, accounts, software, laptops, and other technical issues
- Support basic IT security practices, including MFA, password requirements, admin rights, and access reviews
- Manage laptops and other company equipment, including inventory, assignment, setup, repairs, and replacements
- Manage email groups, shared mailboxes, distribution lists, shared folders, drives, and related permissions
- Document key IT processes and procedures
- Track IT requests and ensure issues are followed up and resolved in a timely manner
- Identify IT or security risks and escalate them when needed
- Support basic system integrations and automation
- Maintain visibility over access, licenses, IT issues, and key security risks
Requirements
- 2–4 years of experience in IT support, IT operations, systems administration, or a similar role
- Experience working with Google Workspace and/or Microsoft 365
- Experience managing user access, SaaS applications, software licenses, and company devices
- Good understanding of basic IT security principles, including MFA, access controls, and permissions
- Experience supporting both technical and non-technical employees
- Fluency in English and Russian required
- Must be based in and able to work from our Dubai office
- Strong problem-solving skills, with a reliable, detail-oriented, proactive, and organized approach
