Information Technology Sales Specialist

Summary

The IT Sales Development Specialist is responsible for identifying new business opportunities, generating qualified leads, supporting the sales pipeline, and building strong customer relationships. The role works closely with sales, marketing, and technical teams to promote IT products, software solutions, and services, contributing to business growth and revenue targets.

Key Responsibilities

Identify and develop new business opportunities in target markets.

Generate and qualify sales leads through research, networking, and outbound communication.

Build and maintain relationships with prospective and existing customers.

Schedule meetings and product demonstrations for the sales team.

Understand customer business needs and recommend appropriate IT solutions.

Prepare sales proposals, quotations, and presentations.

Maintain accurate customer and opportunity data in the CRM system.

Follow up on customer inquiries and support the sales cycle until deal closure.

Coordinate with technical, implementation, and support teams to ensure customer satisfaction.

Monitor market trends, competitors, and customer requirements.

Participate in exhibitions, conferences, and customer events when required.

Prepare regular reports on sales activities, pipeline status, and lead conversion.

Qualifications

Bachelor's degree in Information Technology, Computer Science, Business Administration, Marketing, or a related field.

2–5 years of experience in IT sales, business development, or sales support.

Experience with ERP solutions (e.g., SAP), software, cloud, or infrastructure solutions is an advantage.