Infrastructure Presales Engineer

Infrastructure Presales Engineer

Job Summary

The Infrastructure Presales Engineer is responsible for designing and positioning enterprise infrastructure solutions that address customer business and technical requirements. The role supports the sales team throughout the opportunity lifecycle, including requirements gathering, solution design, technical proposals, presentations, demonstrations, BOM/BOQ preparation, and vendor engagement.

Key Responsibilities

Solution Design & Consulting

• Engage with customers to understand business and technical requirements.
• Design infrastructure solutions including servers, storage, virtualization, backup, disaster recovery, and data center technologies.
• Conduct technical workshops, assessments, and solution presentations.
• Prepare high-level and low-level solution designs.
• Hands-on PoC & Technical Demonstrations: Plan, build, and execute hands-on proof-of-concept (PoC) environments, benchmark testing,
• Develop technical documentation and architecture diagrams.
• Maintain reusable solution templates and design documents.
• Conduct internal knowledge-sharing sessions for sales and engineering teams.

Presales Support

• Support the sales team during customer meetings and presentations.
• Prepare technical proposals, statements of work, and compliance matrices.
• Develop BOMs/BOQs and sizing recommendations.
• Respond to RFPs, RFQs, and tenders.
• Perform technical comparisons and solution positioning against competitors.

Infrastructure Technologies

• Design solutions based on:
• Dell Technologies, HPE, Cisco, Lenovo, or equivalent platforms.
• VMware, Hyper-V, Nutanix, and virtualization technologies.
• SAN/NAS storage platforms.
• Backup and recovery solutions.
• Data center networking solutions.
• High availability and disaster recovery architectures.

Vendor & Partner Management

• Coordinate with vendors for pricing, solution validation, and technical support.
• Manage technical relationships with strategic technology partners.
• Enhance the partnership with the infrastructure vendor.
• Participate in vendor training and certification programs.

Qualifications & Skills

Technical Skills

• Strong understanding of enterprise server, storage, backup, and virtualization technologies.
• Experience with Microsoft Windows Server platforms.
• Knowledge of VMware vSphere, Linux, Nutanix environments, private cloud and multi-cloud
• Understanding of data center networking concepts.
• Experience with backup and disaster recovery solutions.
• Ability to perform system sizing and capacity planning.

Soft Skills

• Excellent presentation and communication skills.
• Strong analytical and problem-solving abilities.
• Ability to work with customers, vendors, and internal teams.
• Strong proposal writing and documentation skills.

Education & Experience

• Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or related field.
• 5+ years of experience in as presales engineer in a system integrator or solution provider.
• Experience in enterprise projects, government tenders, and large-scale IT infrastructure deployments.

Preferred Certifications

• VMware pre-sales
• Dell Technologies Proven Professional
• Microsoft Certified (Windows Server / Azure Infrastructure)
• Nutanix Certified Professional (NCP)
• Cisco CCNA or equivalent
• Linux and data platform solution is preferred

KPIs

• Technical proposal quality and win rate.
• BOQ accuracy and solution compliance.
• Customer satisfaction during technical engagements.
• Revenue contribution from infrastructure opportunities.
• Technical certifications and vendor accreditations.