Inside Sales Associate – SME Lending (Immediate Joiner required)
3–8 Years Experience | 3rd Party Visa Sponsorship & Payroll
Job Summary
We are seeking a highly motivated and results-driven Inside Sales Associate to join us. In this role, you will leverage our partner's extensive merchant customer base to source and qualify SME lending opportunities for Yubi MENA's Enterprise Loans offering. You will conduct outbound calls to merchants and business owners, identify financing needs, and pitch tailored lending solutions that drive business growth. If you have a passion for B2B sales, excellent communication skills, and a strong understanding of SME financing, we encourage you to apply for this exciting opportunity.
Key Responsibilities
Lead Sourcing & Telecalling
- Conduct strategic outbound calls to Partner's merchant customer base to identify SME financing opportunities and pain points.
- Qualify leads based on business profile, financing needs, and fit for Yubi Enterprise Loans offerings.
- Schedule follow-up meetings with qualified prospects, ensuring smooth handoff to the sales team.
- Build and maintain strong relationships with existing merchants by understanding their evolving business needs.
- Effectively pitch Yubi's Enterprise Loans, highlighting key benefits, flexibility, and competitive advantages tailored to SME requirements.
Customer Engagement & Objection Handling
- Actively listen to customer concerns and articulate how Yubi's solutions address their specific business challenges.
- Anticipate and professionally handle objections, converting hesitation into opportunity.
- Maintain a consultative approach, positioning yourself as a trusted advisor rather than a sales representative.
Data Management & Reporting
- Accurately enter lead data, call logs, and customer interactions into the CRM system with meticulous attention to detail.
- Track and report key metrics including call volume, lead conversion rates, qualified lead count, and pipeline value.
- Provide regular updates to the Front-line Sales Managers and team leadership on lead quality, customer feedback, and market insights.
- Participate in weekly team syncs and performance reviews, sharing best practices and learnings.
Requirements
- Bachelor's degree in Business, Finance, Commerce, or a related field.
- 3–8 years of proven experience in B2B sales, inside sales, or lead generation roles, preferably in financial services or SME lending.
- Strong understanding of SME financing, working capital needs, and business lending products.
- Excellent communication and interpersonal skills with the ability to build rapport quickly.
- Proven ability to meet and exceed sales targets and KPIs in a fast-paced environment.
- Strong analytical and problem-solving skills with a data-driven mindset.
- Proficiency with CRM systems and Microsoft Office Suite.
- Ability to prioritise multiple tasks, manage time effectively, and work independently.
- Fluency in English and Hindi is mandatory.
