Key Responsibilities
- Plan and assign installers and drivers to projects and work orders based on skills, availability, and project requirements.
- Monitor installation progress daily and follow up on ongoing setups.
- Adjust schedules in response to client needs and internal operational changes.
- Communicate schedule updates to installers, project managers, client service, and sales teams.
- Circulate the daily installation schedule via email to all departments.
- Share daily installation schedules with the installation team through text or WhatsApp.
Delivery & Driver Assignments
- Review delivery requests and plan daily delivery schedules.
- Assign drivers for staff pick-up and drop-off services.
- Arrange transportation for late-working staff as required.
Vehicle Management
- Allocate vehicles to installation teams as per project requirements.
- Assign TLC trucks on a daily basis and coordinate with the Warehouse Manager regarding truck utilization.
Outsourcing & Resource Requests
- Request additional manpower or specialized workers through Wrike for outsourcing needs.
- Request additional vehicles or truck rentals through Wrike when required.
Project Support & Coordination
- Take responsibility for project coordination in the absence of a Project Manager.
- Review work orders and coordinate with team leaders to ensure smooth execution.
- Upload completed installation photos to Wrike upon project completion.
Safety Management
- Plan and schedule safety and installation training for installation teams.
- Prepare risk assessments and method statements.
- Prepare Permit to Work (PTW) documents and obtain necessary approvals.
- Manage TLC equipment training schedules and insurance renewals.
- Implement safe installation practices in coordination with management.
- Act as a liaison between installation teams and management to ensure safe operations.
Permits & Accreditations
- Handle Permit to Work applications and venue-specific documentation when required.
- Ensure compliance with all accreditation and regulatory requirements related to installation activities.
Time & Workforce Management
- Capture and review daily timesheets for installation staff.
- Monitor overtime and take corrective action in line with operational requirements.
- Manage vacation planning and time-off requests for the installation team.
Operational Support
- Work closely with the Operations Director to implement operational policies and procedures.
- Recommend improvements to existing processes, including work order systems.
- Report operational issues and challenges to the Operations Director.
- Perform any other duties assigned as part of operational requirements.
