Company Description
MetLife is a global leader in financial services, providing insurance, annuities, employee benefits, and asset management to individual and institutional customers. Founded in 1868, the company operates in over 40 markets worldwide, including leading positions in the United States, Japan, Latin America, Asia, Europe, and the Middle East. MetLife is committed to helping customers navigate life's changes by offering flexible products, intuitive experiences, and innovative services. By focusing on simplicity and adaptability, MetLife strives to deliver exceptional value and act as a trusted partner to its customers.
Role Description
This is a full-time, on-site role based in Cairo, Egypt, for an Insurance Sales Supervisor. The Insurance Sales Supervisor will oversee and lead a team of insurance sales agents, ensuring sales targets are met and exceeded. Responsibilities include monitoring performance, providing coaching and training, analyzing sales data to identify areas for improvement, and ensuring a high level of customer satisfaction. The individual in this role will also collaborate with other departments to align sales efforts with company objectives and policies.
Qualifications
- Strong supervisory skills with a focus on team leadership and mentoring
- Comprehensive knowledge of insurance products, principles, and sales strategies
- Excellent communication and interpersonal skills for effective team management and client interactions
- Analytical skills to evaluate sales data and implement effective strategies for performance improvement
- Commitment to providing exceptional customer service
- Ability to work on-site in Cairo, Egypt
- Bachelor's degree in Business Administration, Marketing, Finance, or a related field is preferred
- Proven experience in a sales or insurance supervisory role is highly desirable
- Proficiency in relevant software tools and technologies is a plus
