Insurance Specialist

Company Description Misr Life Insurance is the largest life insurance company in Egypt, Africa, and the Arab world, formed in 2010 through the merger of several long-established, state-owned insurers. As part of Misr Insurance Holding companies and a subsidiary of Egypt's sovereign fund, the company operates under Egyptian corporate and financial regulations, ensuring strong governance and transparency. Licensed by the Financial Regulatory Authority, Misr Life Insurance is recognized for its stability, extensive market presence, and broad portfolio of life insurance products. Professionals joining the company can expect to work in a well-regulated environment with opportunities to contribute to the growth of a leading regional insurance provider.

Role Description The Insurance Specialist is a full-time, on-site role based in Cairo, Egypt. This role involves advising clients on life insurance products, explaining coverage options, and helping them select policies that meet their financial and protection needs. The Insurance Specialist will process applications, handle policy documentation, and coordinate with underwriting and finance teams to ensure accurate and timely policy issuance. Daily responsibilities include responding to customer inquiries, resolving issues, maintaining up-to-date client records, and supporting insurance brokerage activities where applicable. The role also requires continuous learning about company products, regulatory changes, and market trends to provide informed guidance to clients.

Qualifications

• Strong knowledge of Insurance and Insurance Brokerage principles and practices.
• Understanding of Finance concepts relevant to life insurance, savings, and investment-linked products.
• Excellent Communication and Customer Service skills, with the ability to explain complex information clearly and professionally.
• Attention to detail, accuracy in documentation, and proficiency with office software and insurance systems.
• Ability to work collaboratively with cross-functional teams and manage multiple client cases efficiently.
• Bachelor's degree in Business, Finance, Insurance, Economics, or a related field is preferred.
• Prior experience in insurance, financial services, or brokerage is an advantage.
• Fluency in Arabic and good command of English, both written and spoken.