Interior Design & Experience Lead (Full-Time / Part-Time)

Role Overview

The Interior Design & Experience Lead is responsible for shaping and maintaining the physical customer experience of the brands under Plan A, including Malama and Knock. The role focuses on store design, customer flow, and brand experience, mainly during new openings or upgrades.

Key Responsibilities

• Develop interior design and experience concepts for branches
• Ensure physical spaces reflect brand identity and standards
• Support new branch openings and refurbishments
• Coordinate with operations and growth teams
• Review layouts, materials, and customer flow

Requirements

• Background in interior or experience design
• Experience with retail or F&B spaces is preferred
• Strong understanding of customer experience design
• Ability to work on a part-time or project basis