Job Summary:
The Internal Communications, Employee Engagement Senior Manager is responsible for leading internal communications, employee engagement, and employer branding to strengthen OD's culture, alignment, and employee experience.
Responsibilities:
- HR Communications & Employee Engagement Strategy
- Develop and lead the internal communications and employee engagement strategy aligned with OD's HR priorities, culture, and business strategy.
- Translate OD's HR initiatives (performance cycle, talent programs, policies, change initiatives, employee experience improvements) into clear, engaging communications.
- Design and deliver engagement campaigns that drive participation, belonging, and alignment with OD values.
- Establish and maintain effective two-way communication and feedback channels (pulse surveys, listening sessions, focus groups, digital feedback tools) and turn insights into action plans with stakeholders.
B) Culture, Change & Leadership Communications
- Partner with senior leadership to cascade key messages and support change management communication across OD.
- Create toolkits and communication packs for managers to enable consistent messaging and stronger people leadership.
- Support HR crisis/critical communications (employee relations-sensitive topics) to protect trust, transparency, and organizational reputation.
C) Employee Experience & Internal Events
- Lead the planning and execution of employee engagement initiatives and internal events (e.g., Ramadan, New Year, recognition, town halls, culture activations).
- Partner with HRBP, Admin, and relevant functions to ensure high-quality employee experience and strong participation.
D) Employer Branding & Talent Attraction (with TA + Marketing)
- Own the employer branding strategy within HR, aligned to OD's EVP and culture narrative.
- Partner with Talent Acquisition to create talent attraction campaigns and strengthen candidate engagement across key channels.
- Collaborate with Marketing to ensure brand consistency across career websites, social channels, and recruitment content.
- Develop authentic employee stories, testimonials, and culture content to support attraction and retention.
- Track & report employer branding and recruitment marketing effectiveness, recommending improvements based on data.
E) Governance, Budget & Stakeholder Management
- Manage the internal communications and engagement calendar, approvals, and content governance (tone of voice, templates, standards).
- Manage the assigned budget and oversee vendors/agencies (events, content, design, platforms) ensuring quality and ROI.
- Partner with HRBPs and function leaders to ensure communications reflect employee realities and business priorities.
Knowledge, Skills & Experience:
- Bachelor's degree in HR, Business, Communications, or related field (master's is a plus)
- 10+ years of experience in HR with strong exposure to employee engagement, internal communications, culture, and employer branding.
- Proven experience partnering with executive stakeholders and managing sensitive HR communications.
- Strong writing/storytelling skills; Arabic & English is a must.
- HR stakeholder management and business partnering.
- Culture and engagement program design.
- Change management communications.
- Strong content creation and storytelling.
- Data-driven insights and action planning.
- High discretion, ownership, and attention to detail.
