Internal Communications Manager

A GLIMPSE ABOUT CRÉDIT AGRICOLE EGYPT:

Crédit Agricole Egypt Since its launch in 2006, Crédit Agricole Egypt has succeeded to become a strong player on the economic scene, positioning itself as the Reference European Bank in Egypt. Aiming to become a leading innovation-driven sustainable bank, Crédit Agricole Egypt is committed to bring its international expertise to the local market to serve its clients and drive the sustainable development in line with Egypt's national priorities.

With a universal customer-focused model, Crédit Agricole Egypt is a whole bank just for you serving the entire spectrum of customers: individuals, SMEs, enterprises, Corporate and public sector. Prioritizing its customers best interests, Crédit Agricole Egypt presents an extensive range of services, tailored financial solutions and the sound advice, to accompany its clients in their walk of life. Awarded most innovative bank in Egypt, convenience and distinguished customer experience is Crédit Agricole Egypt's endeavor to attain its customers satisfaction throughout its nationwide network of branches and its state-of-the-art fully-fledged platform of digital services. Furthermore, Crédit Agricole Egypt is in line with the world's digital transformation, encouraging and implementing an innovative environment to exceed its customers expectations.

In addition, for being an active contributor to the local economy, the bank is committed to support the development of the Egyptian community and the respect of the environment.

Duties & Responsibilities:

1- Develop and Execute Communication plan:

Create a comprehensive internal communication plan in alignment with the bank's strategy

2- Content Creation and Management

• Generate compelling content for various communication channels, ensuring consistency and relevance.
• Tailor messages to different audiences and platforms to maximize impact and engagement.

3- Stakeholder Collaboration:

• Collaborate with cross-functional teams, including CA Group, HR, Marketing, and Business Units, to align messaging and promote communication best practices.
• Partner with senior leadership to provide effective communication strategies and opportunities to further enhance employee's awareness and engagement.

4- Internal Campaigns Planning and Execution:

• Lead the planning and execution of internal communication campaigns, initiatives, and events to drive employee engagement and alignment.
• Monitor and analyze campaign effectiveness using KPIs analysis and feedback to optimize future communication efforts.

5- Internal Communication Channels Management:

Ongoing development and enhancement of the bank's communication channels and content

1- Intranet: Oversee the management and maintenance of the Bank's intranet, ensuring it is up-to-date, user-friendly, and aligned with Bank strategy.

2- Managing the content / messages: Development for the bank's internal communication calendar in coordination with all internal stakeholders to provide employees with timely updates and announcements

3.Digital Newsletters: Creating engaging and informative newsletters to streamline communications generated by other functions.

4. Staff Events Managements: Facilitating and coordinating internal events to allow engagement and effective participation.

5. Digital channels: maximize the use of digital channels across the bank and branches to showcase news and disseminate key messages to employees.

6. Social Media: Contribute to the bank social media presense by coordinating with the social media team to develop stories reflecting the bank culture, engagement and staff development.

6- Culture Building:

Support promoting the Bank culture among staff to reflect the values, ethics, Relationship model contributing to a positive work environment and a strong sense of unity among employees.

7- Change Management.

When required, support managing transitions smoothly by keeping employees informed, addressing concerns, and building support for change initiatives.

Qualifications:

• Bachelor Degree
• Corporate Communication experience, preferably within banking industry.
• Excellent communication and organizational skills
• Fluency in English/ Arabic both verbal and writing
• Copy writing is a must
• Good knowledge of the banking industry