IT & E-Commerce Systems Manager

Company Description

Albidaa Group Of Companies, established in 2006, is a leading Qatari enterprise committed to blending tradition with innovation. The group focuses on expanding investments within Qatar's dynamic market while providing premium products and services. Its diverse portfolio encompasses a range of businesses, each excelling in specialized industries. Albidaa Group is dedicated to upholding excellence and contributing to the growth of Qatar's economy.

Role Description

This is a full-time, on-site role based in Doha, Qatar, for an IT & E-Commerce Systems Manager. The manager will oversee the development, implementation, and maintenance of IT solutions and e-commerce platforms. Responsibilities include managing system operations, coordinating with internal teams, ensuring system security, analyzing IT and e-commerce performance metrics, and implementing digital strategies to improve online sales and user experience. Collaboration with stakeholders to align technical initiatives with business objectives is a key part of this role.

Key Responsibilities

Manage and maintain the company's e-commerce platforms and website performance

Ensure website stability, scalability, and uptime during high-traffic product launches

Oversee hosting, servers, domains, and technical integrations

Manage payment gateways, checkout flow, and online security

Lead pre-launch technical checks and be fully responsible during live launches

Coordinate with marketing, warehouse, and operations teams during releases

Manage internal IT infrastructure including hardware, software, licenses, and user access

Handle troubleshooting, incidents, and system improvements

Liaise with external vendors and service providers

Requirements

Proven experience in e-commerce systems and website management

Strong understanding of hosting, servers, and web performance optimization

Experience with online payment systems and security standards

Background in managing internal IT systems (hardware & software)

Ability to work under pressure during critical launch periods

Strong problem-solving and communication skills

Experience with retail or high-volume online sales is a strong plus