Complete routine tasks and troubleshoot the storage & backup infrastructure under support
Perform problem management and incident correlation on re-occurring issues; suggest and document workarounds & solutions
Create and provide reports for backup and storage environments and related activities and tasks
Create and update documentation for storage and backup environents
Requirements
A minimum of a bachelor's degree or an equivalent qualification in information technology, computer science, or a related field
At least 5 years of experience working with storage and backup systems, along with expertise in data protection across multiple redundant data centers
Proficiency in backup software technologies, with a preference for Veritas NetBackup and/or EMC NW, as well as familiarity with RP4VM, AVAMAR, CRS, or PPDM
Experience with storage hardware technologies, such as EMC PowerMax and PowerStore
Knowledge of SAN fabric technologies, ideally Brocade or Cisco MDS
Familiarity with Brocade SAN switches
Understanding of iSCSI and Fiber Channel infrastructure
Experience in comprehensive backup and storage design, including associated challenges
