IT governance & change Management Intern

Established in 2008, Geidea epitomises customer focused empowerment and commercial success through continuous innovation.

Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market.

Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity.

Our technology mirrors our people - Smart, Innovative & Forward Thinking

www.geidea.net

To maintain competitive advantage as we grow, we are currently looking for new IT governance & change Management Intern

Purpose:

This opportunity is designed for recent graduates who are interested in building a career in Information Technology, with a focus on IT Governance, Change Management, and IT Service Management (ITSM). The interns will support daily operational activities, governance processes, reporting, documentation management, and cross-functional collaboration while gaining hands-on experience in a professional IT environment.

Key Accountabilities:

• Support the coordination and administration of IT Change Management activities.
• Maintain change records and ensure documentation is complete, accurate, and up to date.
• Participate in change review meetings and prepare meeting minutes and action trackers.
• Assist in the preparation of reports and dashboards related to Change Management KPIs and operational metrics.
• Support the review and maintenance of IT policies, procedures, and Standard Operating Procedures (SOPs).
• Maintain governance documentation and ensure proper version control.
• Coordinate with different IT teams to collect information required for governance activities.
• Support audit preparation activities by organizing documentation and evidence.
• Perform administrative and analytical tasks related to IT Governance and IT Service Management.

Qualifications:

• Bachelor's degree in Computer Science, Information Systems, Information Technology, Computer Engineering, or a related field.
• Recent graduate (0–1 years of experience).
• Strong interest in IT Governance, IT Service Management (ITSM), and Change Management.
• Basic understanding of IT concepts, networking, operating systems, or software development.
• Strong analytical and problem-solving skills.
• Effective written and verbal communication skills.
• Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
• Ability to work collaboratively in a team environment.
• Strong organizational skills and attention to detail.
• Eagerness to learn, take initiative, and develop professionally.

Our values guide how we think and act - They describe what we care about the most

Customer first - It's embedded in our design thinking and customer service approach

Open - Openness allows us to constantly improve and evolve

Real - No jargon and no excuses!

Bold - Constantly challenging ourselves and our way of thinking

Resilient – If we fail, we bounce back stronger than before

Collaborative - We know that we can achieve a lot more as a team

We are changing lives by constantly striving for a better solution

Click apply below and become part of the Geidea story