IT Helpdesk Engineer

management solutions international (msi)

Doha, Qatar

5-7 Years

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Job Description

Job Title: IT Helpdesk Engineer

Location: Qatar

Experience: 5+ Years

Job Summary

We are looking for experienced IT Helpdesk Engineers to provide first-level technical support, resolve IT issues, and ensure efficient end-user support in an enterprise environment.

Requirements

Bachelor's degree in Information Technology or a related field (Mandatory).
Minimum 5 years of IT Helpdesk/Technical Support experience.
Valid, accredited ITIL Certification (Mandatory).
Strong knowledge of Windows, Office 365, Active Directory, and basic networking.
Excellent troubleshooting, communication, and customer service skills.
Arabic language proficiency is mandatory.