IT Infrastructure Section Head

Main job duties and responsibilities:

1. Lead and manage on-premises virtual solutions, utilizing both Hyper-V and VMware environments.
2. Ensure the optimal performance, security, and scalability of virtualized infrastructure.
3. Oversee and manage cloud solutions on Azure and AWS, ensuring seamless integration with on-premises systems.
4. Collaborate with cloud architects and teams for a unified and efficient IT landscape.
5. Lead the management of backup solutions, with a primary focus on VEEAM.
6. Develop and implement backup strategies aligned with business continuity requirements.
7. Manage the organization's email system (Office 365) with a focus on performance, security, and efficiency.
8. Implement and enhance email security measures to mitigate cyber threats.
9. Ensure timely and effective system updates across the IT infrastructure.
10. 10. Implement and oversee robust endpoint security measures to safeguard against cyber threats.
11. Oversee and manage the Microsoft System Center family, utilizing tools for centralized infrastructure management. .
12. Leverage System Center capabilities for efficient monitoring, configuration, and automation.
13. Administer and manage server infrastructures, including 3-tier and hyperconverged solutions.
14. Ensure the availability, performance, and security of on-premises servers.
15. Drive workflow automation solutions, particularly utilizing Microsoft PowerApps.
16. Streamline business processes and enhance efficiency through automation.
17. Oversee the administration of the Document Management System, ensuring accessibility, security, and compliance.
18. Collaborate with teams to optimize document-related processes.
19. Manage storage solutions, including SAN and NAS, to meet performance and capacity requirements.
20. Implement storage optimization strategies to enhance efficiency.
21. Oversee the administration of Microsoft SharePoint, Viva, and Teams for collaboration and communication.
22. Drive the adoption of these platforms to enhance organizational productivity.
23. Implement and monitor processes to ensure that technical issues reported through tickets are resolved within defined SLAs.
24. Collaborate with the IT support teams to streamline incident resolution workflows.
25. Perform any additional tasks that might be necessary for easier workflow, within the main frame of the job's specialty.

Job requirements:

Educational background and previous experience:

1. Bachelor's degree in information technology, Computer Science, or a related field.
2. From 8 – 10 years of experience in the same field.
3. Technical Certifications (MCSA – MCITP).

Knowledge and Functional Skills:

1. Proven experience in IT infrastructure management, with expertise in on-premises virtual solutions (Hyper V, VMware), cloud solutions, backup strategies, and Microsoft technologies.
2. In-depth knowledge of server architectures, storage solutions, and workflow automation.
3. Familiarity with Microsoft technologies, including SharePoint, Viva, and Teams.
4. Proficiency in on-premises virtualization technologies (Hyper-V, VMware).
5. Experience with backup solutions, preferably VEEAM.
6. Strong understanding of endpoint security and system updates.
7. Excellent communication and collaboration skills.
8. Demonstrated ability to lead and develop a high-performing team.