IT Integration Lead

Role Purpose, Key Responsibilities & Duties:

The Integration Lead ensures the seamless integration of various applications and systems within the technology landscape. The Integration Lead holds the responsibility for orchestrating and managing the end-to-end integration process, playing a pivotal role in enhancing operational efficiency, data consistency, and overall system functionality.

Lead the planning, execution, and oversight of integration projects to ensure the successful integration of applications and systems within the IT environment.

Provide comprehensive coverage for change management, including the assessment, testing, and quality assurance of application and system changes before moving them into the production environment.

Identify and implement resolutions for operational, administrative, and support requests related to enterprise applications, ensuring optimal functionality and user satisfaction.

Perform technical 2nd level support, covering evaluation, installation, maintenance, and troubleshooting of enterprise applications to guarantee uninterrupted service.

Develop and execute implementation communication and production change plans, ensuring the smooth delivery of applications into the production environment.

Research, recommend, and implement best practices for applications and systems, actively participating in the development and validation of support requirements and documentation.

Maintain effective relationships with applications partners and vendors, escalating and resolving issues promptly to ensure the continuous performance of applications.

Review applications performance, generate configuration reports, and analyze root cause issues, recommending and implementing solutions for permanent resolution.

Function as a technical subject matter expert, providing detailed consultation and acting as a resource in relevant application implementation projects.

Key Competencies & Skills:

3 to 5+ years of experience with integration technologies such as middleware, API management, and ETL tools.

Very good knowledge of protocols and standards like REST, SOAP, JSON, XML, and others.

Understanding of enterprise architecture principles and the ability to design and implement scalable and robust integration solutions.

Proficiency in system analysis and design to assess integration requirements and design effective solutions.

Experience in designing, developing, and managing APIs to facilitate communication between different systems.

Skill in data mapping and transformation to ensure data consistency and compatibility across integrated systems.

Strong project management skills to oversee integration projects, manage timelines, and ensure successful implementation.

Ability to troubleshoot integration issues efficiently and provide timely resolutions.

Knowledge of security protocols and best practices in integration to ensure data security and compliance with regulatory requirements.

Excellent communication skills to interact with cross-functional teams, stakeholders, and vendors.

Ability to manage and communicate changes effectively, considering the impact on integrated systems and end-users.

Strong documentation skills to create and maintain comprehensive documentation for integration solutions and processes.

Understanding of business processes and the ability to align integration efforts with overall business goals

Academic Education & Professional Certifications:

Bachelor's degree in computer science, Information Systems Management, or equivalent in a technology related discipline.

3 to 5+ years of experience with integration technologies such as middleware, API management, and ETL tools.

Boomi Integration Developer Certification, Microsoft, Oracle, PMP (Project Management Professional) certifications preferred.

English proficiency is a must

Technical Skills & Knowledge:

Integration technologies and tools, and proficiency in operating systems (Windows, Linux), databases (SQL, Oracle), programming languages and networking fundamentals is essential

Oracle and Microsoft applications platforms and enterprise mobile applications on iOS and Google Android operating systems, Java/XML, and HTML