IT Operations Engineer

Monitor and maintain IT infrastructure, servers, networks, and enterprise systems. Provide L1/L2 technical support, troubleshoot incidents, manage user accounts and access permissions, perform backups and recovery activities, support Microsoft 365 services, and ensure system availability.

Windows Server, Active Directory, Microsoft 365, TCP/IP, DNS, DHCP, VMware/Hyper-V, Backup Solutions, Network Monitoring, ITSM Tools

CCNA, Microsoft Azure Administrator, ITIL Foundation, Security+