IT Operations & Support Senior Specialist

We are seeking an IT Operations & Support Senior Specialist to provide technical assistance to our internal teams.

Role Overview:

Internal service role ensuring employees have secure, functional hardware and software.

Key Responsibilities:

• Resolve helpdesk tickets related to hardware, software, and access issues.
• Provision and secure laptops and user accounts.
• Maintain IT asset inventory and enforce endpoint security policies.

Qualifications:

• Bachelor's degree in Information Technology.
• 3+ years in corporate IT support.
• CompTIA A+ or ITIL Foundation certifications.