IT Sales

Position: Sales Account Manager.

Location: Dokki, Cairo.

Experience: 3 to 5 years in the same field.

Gender: Males & Females.

Key Responsibilities:

- Manage and follow up on customer accounts and sales activities.

- Handle customer inquiries and ensure high levels of customer satisfaction.

- Monitor sales orders from placement until final delivery.

- Coordinate with internal departments (Purchasing, Warehouse.) to ensure smooth order processing.

- Build and maintain strong relationships with clients and partners.

- Resolve issues related to orders, deliveries, and customer requirements.

- Provide regular updates and reports on account status and sales performance.

- Ensure timely and accurate execution of all customer orders.

Requirements:

- Bachelor's degree in business administration, Commerce, or a related field.

- 3 to 5 years of experience in the same field (Sales Account Management / IT Sales / Customer Accounts).

- Strong communication and negotiation skills.

- Good knowledge of Microsoft Office, especially Excel.

- Good command of English, written and spoken.

- Strong organizational and follow-up skills.

- Ability to work under pressure and manage multiple tasks.

- High attention to detail and problem-solving skills.

- Basic knowledge of ERP systems is a plus.