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2S HomeWear

IT Specialist

2S HomeWear
Egypt, Cairo
3-5 Years
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  • Posted 14 hours ago
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Job Description

Roles & Responsibilities

  • Provide technical support for local and remote users in many locations.
  • Perform installation, configuration, and troubleshooting of Hardware, Software, and LAN / WAN infrastructure.
  • Troubleshoot the network and system services (ERP, Printing, Email service, VPN, and Internet access).
  • Apply the application of all IT policies and regulations.
  • Setup and configure surveillance cameras.
  • Configuring attendance machines and its reporting system service.
  • Maintain technical documentation for hardware and software used by users.
  • Develop and perform backup strategy and implement appropriate processes for data protection, disaster recovery, and failover procedures.
  • Provide root case of analysis to common and repeated operational issues.
  • Build, install and configure workstations for head office and other sites and branches.
  • Coding, tracing and inventorying IT service HUB assets.

Qualifications

  • 3 to 5 years of experience in technical support & system administration.
  • Ability to work from different locations (Head Office, Warehouses & Branches).
  • Good Knowledge of MCSA, CCNA Self-Study.
  • Good understanding of Windows Server and Firewall fundamentals.
  • Ability to diagnose and resolve basic technical issues.
  • Customer-oriented and cool-tempered.
  • Ability to provide step-by-step technical help, both written and verbal.
  • Excellent communication & follow up skills.
  • Problem solving skills, and creative thinking.
  • Provide technical support for Hardware and Software Issues.
  • Professional personality and positive attitude.
  • Very good command in English.
  • Ability to undertake multiple tasks at the same time without losing focus.

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Technical Support
Employment Type:
Full time

About Company

2S HomeWear

Job ID: 139398647

Jobs by Skill - IT
Jobs by Skill - Non IT
International Jobs
Last Updated: 18-01-2026 10:26:22 PM
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