IT Support Specialist - Asset Management Firm

* Provide high-end IT support across systems, software, hardware, and network-related issues, ensuring swift and efficient resolutions.

* Offer specialized assistance in Windows Server, Active Directory, Windows 11, and cloud-based platforms such as Azure, and M365, ensuring smooth day-to-day operations.

* Troubleshoot and resolve technical issues with a strong focus on network administration and security, ensuring minimal disruption to business.

* Work closely with executive teams and high-priority departments, offering tailored IT support with a client-facing approach, maintaining a professional and polished service.

* Ensure compliance with security protocols, and assist with data backups, system maintenance, and disaster recovery operations.

* Document and track IT tickets, ensuring transparency and follow-up on ongoing issues.

Job Offer

Joining this prestigious organization provides an exciting opportunity to work within a high-calibre, professional environment. You'll have the chance to support executive-level teams while enhancing your technical expertise in a dynamic and forward-thinking corporate setting.

Requirements:

* A minimum of 7 years in delivering white-glove IT support, preferably within law firms, asset management firms, or other high-end corporate sectors.

* Strong background in network administration, system security, and troubleshooting across Windows Server, Windows 11, and Active Directory.

* Experience with cloud computing platforms like M365 and Azure.

* Must be adept at managing high-priority IT needs for senior executives and clients, offering tailored, hands-on support with professionalism.

* Strong communication skills and a keen eye for detail, with the ability to adapt and excel in a fast-paced, dynamic environment.