Managing and leading the internal IT team, overseeing day-to-day operations and ensuring timely delivery of tasks
Managing and supervising the MDM enrollment process across user devices
Contributing to the development and continuous enhancement of internal IT systems and tools
Handling customer-facing IT infrastructure tasks, including deployment of on-premises environments covering Windows Server, Hyper-V virtualization, storage configuration, and VM deployment
Managing cloud infrastructure tasks and operations
Handling both internal IT requests and customer IT requests, ensuring continuity and quality of service
Escalating and coordinating with relevant teams on complex technical issues
Requirements:
Bachelor's degree in Computer Science, Information Technology, or a related field
Minimum 7 years of experience in IT infrastructure, systems administration, and team leadership
Hands-on experience with Windows Server, Hyper-V, and virtualization technologies
Knowledge of MDM solutions and device management
Experience with Microsoft cloud solutions including Microsoft Entra ID and Microsoft Intune
Experience with cloud infrastructure platforms
Strong communication and organizational skills
Ability to manage multiple tasks and priorities simultaneously
